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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
722 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 722 reviews

April 12, 2025

Mr. Earl Hailey, Service Advisor & Eric, Diesel Technician when out there was to get me back on the road home in Pearland. Great Service Department. . More

by Rooster
Recommend Dealer
Yes
Employees Worked With
Earl Hailey
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Apr 14, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found Earl and Eric to be so supportive during your experience here at Rountree Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2025

This dealership was very professional and friendly! My sales representative was Amazing Mrs.Janet Haynes she very knowledgeable and professional! Anyone needing a vehicle should ask for her assistance! More

by Deschant38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
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Apr 14, 2025 -

Group 1 Ford of Shreveport responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

Awesome dealership. Great people. Made my buying experience quick and easy. I will be back and highly recommend them More

by jmbreeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Apr 14, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2025

The pickup and delivery service that they offer is fantastic scheduling was easy everyone is courteous 100% win More

by Williamsonpaul72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
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Apr 12, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 07, 2025

The service department does excellent work. My vehicle was leaking when I brought it in they told me what was wrong and fixed it in a couple of hours. More

by Darnellburks0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker, Richard Lambert, Janet Haynes
Report | Print
Apr 11, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2025

Good job with the work and pleased with the thorough inspection of all the other item related to issues that were found. More

by Sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Apr 07, 2025 -

Group 1 Ford of Shreveport responded

Hi Sage, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

I had my oil changed today. I had great professionalism and I appreciate the good job today. Thank you Mr Earl, thank you Mr Johnson. I was treated with extreme courtesy. More

by kaybrice20
Recommend Dealer
Yes
Employees Worked With
Ms. Zawn, Mr
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Apr 07, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with Earl and Johnson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

James my services rep did a great job. He got my truck in and went beyond the call of duty to make sure my truck was repaired and out by the end of the day. GREAT SEREVI E REP!!!! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech. James (Jimmy)
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Apr 06, 2025 -

Group 1 Ford of Shreveport responded

Hi Jackie, we're happy to hear you had such a positive experience with James! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2025

Service provider met me on arrival and immediately processed my vehicle for service. Every issue was explained and resolved to my satisfaction. Vehicle was completed in reasonable time. More

by starksstr08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Apr 06, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

I had a 7:30 appointment and i arrived early and still didn’t get out of there till 9:00 am. Everyone was friendly and the tech was thorough. More

by sandra.rosson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Apr 05, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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