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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
722 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 722 reviews

February 20, 2025

Quick service on Saturday morning. Excellent and friendly customer service. The coffee machine was awesome. More

by mikewilly41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Richard Lambert, Janet Haynes
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Feb 23, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

In and out for an oil change with no pressure to get additional service. Was told of service that was needed and informed me that I will need it soon. More

by ajspencer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Feb 21, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

From the purchase of my Explorer to to each and every time I have had service, they are excellent! More

by Momford3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Williams
Report | Print
Feb 21, 2025 -

Group 1 Ford of Shreveport responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Great Service provided by Miss Ivory, When I travel to Roundtree for maint. I am In and out More

by ojojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Miss Ivory
Report | Print
Feb 21, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 19, 2025

I am very pleased to say that the service advisor. Mr. Haley took his time and was very courteous towards me and took care of the vehicle that I brought in for service. I’m thankful he followed up to More

by J.D.-B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Feb 21, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2025

Easy in easy out! No discomfort at all! My service advisor, James Baker was extremely helpful in navigating me smoothly through from start to finish! And that courtesy More

by Dinoswavay007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Feb 20, 2025 -

Dinoswavay007 responded

No inconvenience at all! My service advisor, James Baker was extremely helpful, and knowledgeable of what was going and what was needed so everything was smoothly navigated from start to finish!

February 18, 2025

They did a great job on getting us back on the road in a timely matter. More

by dbdavidbridges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Feb 21, 2025 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

Pleasant service advisor, minimal wait this time, mechanic did as I asked, pleased with the coupon price More

by GSCHELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Feb 19, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

Jasmine did a good job. Everyone else I dealt with was very nice and helpful More

by jahogan62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Feb 19, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Until the next time we meet, take care!

February 14, 2025

I received excellent care. My dealer was very good and explained the issue with clarity. More

by Janewbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
Report | Print
Feb 18, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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