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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
723 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 723 reviews

December 11, 2024

I love my Mach E great car I always receive great service from the service advisors More

by Costa Braina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree and James baker are the best
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Dec 13, 2024 -

Group 1 Ford of Shreveport responded

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rountree Ford!

December 11, 2024

We purchased an F150 and a Mustang from Rountree Ford. Great sales people and service techs. Very happy with the dealership. More

by Whull59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
costa Briana
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Dec 13, 2024 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2024

Rountree Ford has been a good professional service to me when I have brought my vehicle in. Very courteous and polite. The technicians do a very thorough job. More

by maryejeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Dec 13, 2024 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

The service at Rountree is outstanding. When I have trouble with my car I know I can depend on them to fix the problem. More

by granroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley, Javen McCree, James Baker, Kevin Holland
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Dec 13, 2024 -

Group 1 Ford of Shreveport responded

Hi Granroberts, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2024

Great service, customer friendly. I’m glad that service was open on Saturday, it was really convenient due to our busy time schedules. Definitely recommend going to them 10/10. More

by Juan M Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Dec 12, 2024 -

Group 1 Ford of Shreveport responded

Hi Juan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2024

Good service. Very nice facility and service was performed as requested. I don’t know fifteen words to sdd More

by David.dildy1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Zand
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Dec 12, 2024 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

December 07, 2024

Very attentive & takes care of customers with kindness. Also being a senior I really appreciate the pick-up/drop-off of my vehicle when it needs serviced. More

by skin_pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazman
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Dec 12, 2024 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

Service adviser was helpful and efficient. Service was performed promptly and as requested. All staff were pleasant and cordial. More

by Cgmartin5010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser James Baker
Report | Print
Dec 06, 2024 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2024

My experience was good although I did not think the second diagnostic charge was necessary. More

by mtinaflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Dec 05, 2024 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 04, 2024

Earl was my advisor, as usual he is professional as well as knowledgeable of my vehicle. He’s one of the reasons I bring my to Roundtree Ford. More

by walter_white08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
Report | Print
Dec 05, 2024 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We look forward to your next visit! Take care!

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