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Group 1 GMC Coastal Bend

Robstown, TX

Overview
Reviews
Vehicles
4.6
275 Reviews
Call Dealership (361) 933-5300

200 US-77

Robstown, TX

78380

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Showing 275 reviews

December 09, 2025

My Truck has been in the shop since nov24 . It got serviced a week before that and payed 2300 dollars which was covered by our dealership to fix transmission issues. Now the receptionist told m More

by Davidbecky75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Report | Print
December 04, 2025

I went in for a service check up on my Yukon and Rachel was so helpful and kind when they were trying to figure out what was going on with my car. I appreciate her explaining everything to me in detail and More

by Ashlyacosta10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Villarreal
Report | Print
Dec 05, 2025 -

Group 1 GMC Coastal Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 24, 2025

Great service department! Easy to schedule and pick up. Service hours are convenient. Employees were courtious and helpful. Thank you More

by Bc72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachal, Brittney Andrada
Report | Print
Nov 25, 2025 -

Group 1 GMC Coastal Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2025

Salesman was good price was good. Processing coul use a bit of improvement interfacing with lender More

by cblvlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Andrada, Robert vasquez
Report | Print
Nov 18, 2025 -

Group 1 GMC Coastal Bend responded

Thank you for your feedback! We're thrilled to hear that our salesman provided a great experience and that you found our prices competitive. We are continuously working on improving our processes and will definitely take your comments into consideration. We appreciate your support and hope to serve you again in the future!

November 12, 2025

Great customer service all around . . I did still notice issues while driving thou . Not sure what it is More

by Davidbecky75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Nov 13, 2025 -

Group 1 GMC Coastal Bend responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I am looking forward to an opportunity to understand more about what took place during your experience. Eric Weber Service Director 361-310-6729

November 05, 2025

Everyone in the service dept was amazing and very nice . Robert helped me and was amazing and very informative . Definitely recommend More

by mimilyn444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Nov 09, 2025 -

Group 1 GMC Coastal Bend responded

Hello, we're happy to hear you had such a positive experience with Robert! Thanks for the recommendation, and have an amazing day!

November 01, 2025

Went to get my service, guess they didn’t do a walk around, because if the did they would have seen that they got oil smudges on my door and fender, that’s not cool , I take care and pride in my vehicl More

by lara5404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Report | Print
Nov 03, 2025 -

Group 1 GMC Coastal Bend responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me at 361-310-6729 to arrange a detail to help remedy the situation. Eric Weber, Service Director Eric Weber Service Director eweber@group1auto.com

October 07, 2025

Roberto Vasquez is always very professional and very friendly. The staff is also very friendly. More

by jlmmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Oct 10, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we're happy you found Roberto to be so supportive during your experience here at Group 1 GMC Coastal Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Awesome salesman ( Epi) worked hard to put me in a vehicle i love ❤️ and he's supervisor did awesome job.Thank you so much 💓 I recommend everyone to go (GROUP 1 GMC More

by Margaritamartinez1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Andrada, Robert vasquez
Report | Print
Oct 04, 2025 -

Group 1 GMC Coastal Bend responded

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 30, 2025

Great customer service thumbs up for Rex Reynolds very nice and very helpful I would highly recommend this store More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Oct 04, 2025 -

Group 1 GMC Coastal Bend responded

Hi Gracie, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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