Group 1 Toyota North Austin

Excellent work and great job for to sell car . Thanks for helping me to buy a car. Thanks for helping me to buy a car. More

Joe, was extremely patient and guided me through the whole process of buying my vehicle. I never felt pressured, and he gave me different options to consider. He worked diligently to acquire the car I s whole process of buying my vehicle. I never felt pressured, and he gave me different options to consider. He worked diligently to acquire the car I specifically wanted when it was at a sister dealership, answered any questions I had, and I’m very happy with my purchase. I felt very taken care of. Thank you. More

Joe has come through for me again! This purchase was replacing a vehicle that was totaled. Joe went the extra mile and found the exact model i was looking for and got me the price i wa This purchase was replacing a vehicle that was totaled. Joe went the extra mile and found the exact model i was looking for and got me the price i was hoping for. He is a great asset to Toyota of North Austin and I will be a customer for life. More

The sales side went fine. The service side not so much. Wait times longer than expected. Communications while waiting needs improvement. Waiting area OK. The service side not so much. Wait times longer than expected. Communications while waiting needs improvement. Waiting area OK. More

I'm reviewing the service department. I've never had such bad service. In the past, I have regularly visited round rock Toyota, cedar park Toyota, and los pinos Toyota, and I have always I've never had such bad service. In the past, I have regularly visited round rock Toyota, cedar park Toyota, and los pinos Toyota, and I have always had a positive experience, but not this time, it seemed that the staff didn't care about the customers at all. There is a sense that they view you as a nuisance More

Jose helped my son get his first car he was so helpful thank you so much! It was such a smooth sale I would highly recommend Jose! thank you so much! It was such a smooth sale I would highly recommend Jose! More

It took over 2 hours to get my oil changed. That was too long. I was charged way more than advertised. I didn’t like the pressure to spend more money on other than oil change. Also, I had to si That was too long. I was charged way more than advertised. I didn’t like the pressure to spend more money on other than oil change. Also, I had to sign SEVERAL documents!! I will not return to Toyota North Austin, and I won’t recommend them. More

Your hollow statement about how you “wouldn’t sell a car you wouldn’t give to your [insert every relative and battle buddy under the sun]” is not just laughable—it’s insulting. Let’s be honest: you didn you wouldn’t give to your [insert every relative and battle buddy under the sun]” is not just laughable—it’s insulting. Let’s be honest: you didn’t just push—you pressured, manipulated, and yelled at me and my wife. You tried to intimidate us into buying a vehicle that your dealership clearly knew was in poor condition. That’s not salesmanship—that’s predatory behavior. You are an embarrassment to the profession and a shining example of why used car salesmen have the reputation they do. Your actions have permanently branded Toyota of North Austin as a dishonest operation in my mind—a con job hiding behind a corporate logo. Thankfully, I had the foresight to purchase the extended warranty—something I now fully expect to need. And rest assured, I will never set foot in your dealership again. In fact, I’ll be steering clear of all Group 1 Automotive locations—because if your conduct is any indication of how they operate, then the whole organization is a plague on the industry. You should be ashamed. More

Great service, super friendly. I arrived early and was taken care of very quickly. Response time was superb! I arrived early and was taken care of very quickly. Response time was superb! More

I had an awesome experience at Toyota of North Austin. My sales representative Hamid Ben Davoodi was the best in town. I had Ram and I wanted to lower my payment without giving up comfort and functiona My sales representative Hamid Ben Davoodi was the best in town. I had Ram and I wanted to lower my payment without giving up comfort and functionality. He went above and beyond the call of duty to get me what I wanted. Patiently showing all the trucks on the lot before making my decision easy. He truly respects and represents the essence of being in sales listening and honing in on the customers needs and wants. Thank you Ben and I definitely will be back to purchase more vehicles from you at Toyota of North Austin. Thank so much to the Dealership for hiring like minded Sales people. More