Grubbs INFINITI

The buying process was quick and seamless. Adolfo went above and beyond with his service. Adolfo went above and beyond with his service. More

Doug from the service department was Uber professional and efficient - his customer service was superb- completed the necessary work under the promised time - an overall excellent experience and efficient - his customer service was superb- completed the necessary work under the promised time - an overall excellent experience More

I purchased a 2022 Chevy Silverado from Grubbs Infiniti of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and accident history of the vehicle. The truck had a huge dent in the rear bumper that was conveniently left off of the correspondence with the salesperson Gkheria Collins, even though I asked for an accurate description and videos of the vehicle. The manager Sean Sexton was of no help with "my problem now" (a $1500 repair), even with me having to call and leave a message three times to get a response. And the GM, Brendon Porter, never responded even after leaving three messages for him. It took over a month to send the title and I had to call and ask for it, I'm assuming because of my complaint. Look over these vehicles really well if you're out of town and beware of this dealership and their shady tactics. More

The dealership is beautiful, the staff are amazing and they go to great lengths to make the car buying experience way over the top.. they go to great lengths to make the car buying experience way over the top.. More

Ken Davis was professional and and quick to answer any and all questions. Great communication. and all questions. Great communication. More

This service center was great, I was able to get in and out within a timely fashion. Customer service was excellent and I will definitely be returning for future services. out within a timely fashion. Customer service was excellent and I will definitely be returning for future services. More

I receive great customer service whenever I take my car to this dealership. They are very accommodating. to this dealership. They are very accommodating. More

Douglas from the service department is awesome. Very helpful and do what he said he would do. Very satisfied Very helpful and do what he said he would do. Very satisfied More

The team pulled together and rectified all of the concerns that were shared. Communication was frequent and informative! concerns that were shared. Communication was frequent and informative! More

My experience today was seemless. Ken Tran was very professional and provided excellent customer service... Ken Tran was very professional and provided excellent customer service... More