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Gunn Acura

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.9
984 Reviews
San Antonio's premier Acura dealership providing an exceptional sales and service experience. Home of Gunn's One Simple Price with a refreshing no-hassle approach to the vehicle buying experience. Enjoy shopping for a vehicle with a knowledgable and salaried sales professional. Our very best price is provided right up front and clearly marked on all of our vehicles for everyone to see. One Simple Price applies to our Sales, Service, Parts and Finance departments. Come see why the majority of our business consists of repeat and referral customers.
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11911 Interstate 10 W

San Antonio, TX

78230

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Showing 984 reviews

February 10, 2024

Excellent customer service very clean and organized! Service department was very helpful and customer lounge was very nicely stocked with drinks and snacks. More

by patrickbmarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 12, 2024 -

Gunn Acura responded

Thank you for the 5-star rating! We appreciate your feedback and continued support!

Helpful
February 09, 2024

Poor service won’t trust Gunn with my vehicle ever again. Can’t wait to get rid of Acura More

by vargask825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Pompa
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Feb 15, 2024 -

Gunn Acura responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our management team.

Helpful
February 07, 2024

Great and knowledgeable Sales and Service Departments! I appreciate the birthday wishes every year since I purchased my 2021 Acura RDX. More

by RDX Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Feb 08, 2024 -

Gunn Acura responded

Of course! We enjoy celebrating you! Thanks for choosing Gunn Acura!

Helpful
January 24, 2024

Great customer service, car was fixed and unexpectedly came back detailed with out being charged for it! More

by mboosalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Pace
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Jan 31, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Helpful
January 12, 2024

Always professional, always kind and good quality service 10 stars and I will keep doing business with this dealership More

by Jeffery
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Coby Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man in the service department they help me with my oil change I forgot his name
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Jan 15, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

Helpful
January 12, 2024

Paul did an excellent job and was very helpful. He was patient and thoughtful throughout the process. More

by Rdavfoster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fedorka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Pedraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Helpful
January 12, 2024

Professional, knowledgeable, friendly, efficient, and helpful associates. High standards. Excellent work. Clean facilities. Have recommended Gunn Acura to numerous friends. More

by Mark Liberatore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT, the Service Drive Manager
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Jan 15, 2024 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Helpful
January 06, 2024

Service levels for me at Gunn have ALWAYS been top notch! This time included and that's why I come back. More

by steveb78249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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Jan 15, 2024 -

Gunn Acura responded

Thank you for choosing Gunn! So glad you had a great experience.

Helpful
December 01, 2023

So happy to have my car serviced at Gunn Acura. Our service advisor, Carla, is always pleasant, professional and honest. I highly recommend this dealership for both purchasing and servicing your ve More

by samolina07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla in Servicing department
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Dec 21, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Helpful
November 13, 2023

First time visiting Gunn Acura service department and I’m super happy with the experience. Ms Carla Rae Greeted me super respectful and went over what’s going to be done to my car. More

by jadjb1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Carla Rae at Service Department
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Nov 15, 2023 -

Gunn Acura responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

Helpful
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