To Whom it May concern,
I wish to write in reference to the Stirling efforts of your Service Advisor Dominick Espada. He has been singularly brilliant with looking after me and my vehicle.
Every step was taken to ensure that my vehicle was collected and returned. Twice, I hasten to add, in order to deal with a secondary insurance claim on my vehicle regarding a body dent repair.
At this time it is not easy dealing with a demanding and nervous customer base due to the Corona Virus. Dominick has been especially resourceful, caring and helpful in every respect.
My vehicle was returned in absolutely A1 condition with the fault repaired and the car perfectly cleaned.
I can’t thank Volvo enough for all of this - and special thanks to Dominick for his highly appreciated assistance.
Dr Avron White