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Gupton Motors
Springfield, TN
121 Reviews
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Showing 121 reviews
May 19, 2021
The young salesman is very unprofessional. He will not stop texting me after I have told him several times to stop. Very pushy and arrogant stop texting me after I have told him several times to stop. Very pushy and arrogant More
by Dantaylorjr81
Employees Worked With
Daniel Gupton
Helpful July 14, 2020
Sets the standard of what to expect from a great dealership. I have worked with Daniel on purchasing four vehicles so far and every time it has been great. He is professional, friendly, honest, and prompt. He I have worked with Daniel on purchasing four vehicles so far and every time it has been great. He is professional, friendly, honest, and prompt. He takes the time to know what I want and more importantly why, so that he can point me in the right direction. I have bought both used and new cars from him, and see no reason to go anywhere else. Gupton motors sets the standard for what a car dealership should be in my opinion. More
by NAdams
Employees Worked With
Daniel Gupton
May 24, 2020
Amazing Experience Gupton Motors went above and beyond to make my truck buying experience a truly exceptional one. The truck itself and the sales process greatly exceede Gupton Motors went above and beyond to make my truck buying experience a truly exceptional one. The truck itself and the sales process greatly exceeded my expectations. Not only did Gupton Motors have extremely competitive pricing but there was absolutely no haggling. Can't imagine a better truck/car buying experience. More
by natfarm
Employees Worked With
Ken, Sales/Finance
May 23, 2020
Always did exactly what they said they would. Quoted price. Stood by it. Explained technical issues...which aren’t so easy these days. Excellent service. price. Stood by it. Explained technical issues...which aren’t so easy these days. Excellent service. More
by Bhatty2020
Employees Worked With
Ken Gupton
May 20, 2020
Great Experience Sales and service both took great care of me. Purchase was easy and have been back for service a couple times now. Mike in the back was on top of thin Sales and service both took great care of me. Purchase was easy and have been back for service a couple times now. Mike in the back was on top of thing and got me fixed up More
by williamparkertn
Employees Worked With
Mike Friar
May 20, 2020
Best Service Ever I had my 2018 Ram 3500 truck in for maintenance and brake repairs. They did a excellent job on keeping me informed and no problems with quality or cos I had my 2018 Ram 3500 truck in for maintenance and brake repairs. They did a excellent job on keeping me informed and no problems with quality or cost. More
by williamparkertn
Employees Worked With
Haley
May 20, 2020
Excellent dealership, was able to negotiate a great price, and the experience was top notch! The service department is great as well. Would never consider going anywhere else. price, and the experience was top notch! The service department is great as well. Would never consider going anywhere else. More
by Pitboss26
Employees Worked With
Sales and service
May 20, 2020
RAM Service Have used the service department at Guptons regularly for the last 15 years and they always have taken good care of my RAM diesel Trucks. Prices are f Have used the service department at Guptons regularly for the last 15 years and they always have taken good care of my RAM diesel Trucks. Prices are fair and much cheaper than some of larger dealers in Nashville area. I would recommend you give them a try for your work trucks. More
by Ram Guy
Employees Worked With
Mike Friar
April 17, 2020
Drove 10 hours round trip to be lied too Talked to Robert Tuttle (sales manager) on 4/14/2020 about a 2013 Dodge 4500 dump truck that they had in stock. He assured me that the truck was in g Talked to Robert Tuttle (sales manager) on 4/14/2020 about a 2013 Dodge 4500 dump truck that they had in stock. He assured me that the truck was in good shape. We agreed upon a price of $28,500 and told him I would be there on 4/16/20 to pick up. I asked him to have the front end checked one more time because we were driving 10 hours round trip and the front ends on these truck have had issues. I arrived at the dealership at 2 PM on 4/16/20 and test drove the truck and found out the front end was leaking and 4 wheel drive did not work properly. He assured me it was checked out and blamed the coronavirus for the lack of qualified techs in back. After more back and forth I told him we would still take the truck for an additional $1500 off to cover the cost of the possible repairs. He said he was not even going to waist the owners time and would sent the truck to the auction so I left. After driving 5 hours to get the truck, I still needed one so against my better judgement I returned to the dealership later that day to but the truck for the original agreed upon price of $28,500. I spoke to the sales person who was helping me earlier and told him I would but the truck but didn't want to deal with the SOB sales manager that lied to me. The sales manager, Robert Tuttle) came over and asked what the issue was. I told him I was buying the truck but not from him because he lied to me. He said ne never did. I told him he wouldn't even call the owner with an offer that was being reduced because of him error. He then told me that I never aske him to call the owner with the offer and I said he lied to me again. He then told me to leave the store and never come back because I threatened him. So this dealership would not sell a truck for the full agreed upon price but did at one point try to show me a new truck, seems like the old bait and switch dealership to me. More
by toh.pools
Employees Worked With
Robert Tuttle, Kevin
