Gurley Leep Nissan

Simple request not met. Ran credit without permission I had a few simple requests when i went to buy my Rogue. These were not met. I got the car i wanted but left feeling like my requests were not importa I had a few simple requests when i went to buy my Rogue. These were not met. I got the car i wanted but left feeling like my requests were not important enough for them. They ran my credit without permission after i was told that my credit was just needed as a back-up for the primary purchaser. Overall not a great experience. Will not recommend. More

Poor customer experience I took my truck for vacuum leak test they told me it will cost $148 left my truck their for two days.. They did not do vacuum leak instead they scanne I took my truck for vacuum leak test they told me it will cost $148 left my truck their for two days.. They did not do vacuum leak instead they scanned for codes. the process which takes less than 5min & i was billed $148. i called another nissan dealership they charge $99. Hurley_Leep is a GREEDY DEALERSHIP!! More

beware of the maintenance BEWARE! I purchased new Pathfinder Platinum in March of 2014. Since my purchase I have paid for $4700 in "maintenance." I felt like I was bullied into BEWARE! I purchased new Pathfinder Platinum in March of 2014. Since my purchase I have paid for $4700 in "maintenance." I felt like I was bullied into getting this work done. When it first happened I called and complained to Nissan but nothing was done. My average spend each visit was $187. The final straw was when I went in a few weeks ago and asked for "just and oil change" and was called by Nate and told my serpentine belt needed to be replaced at $200. He told me it was cracked and made me feel like I would crash my car if I didn't do it. Of note, he has been the main person that has strong armed me into all these repairs. When I went to pick up my car the belt was not in stock and all the sudden it was not an urgent fix. I left that day on a mission to get out of that Nissan. I have since traded it in on a 2016 Toyota Highlander Limited Platinum. I was happy to pay for any negative equity just to get out of this car and the ridiculous maintenance fees. I caution anyone on buying a Nissan, but if you do, do not get your maintenance done here. I've reached out to the State Attorney General and am awaiting their response. More

Service Manager I had posted the below review on 11/30/15. Over 2 weeks after that Nathan Johnson the service manager called and told me that if I would delete the re I had posted the below review on 11/30/15. Over 2 weeks after that Nathan Johnson the service manager called and told me that if I would delete the review I had posted on several websites that he would give me a total refund (although I only want the amount I was over charged) and he gave me his word on that! I deleted all the postings that I could and on the rest I stated that the issue had been resolved. He said that he would call me when his IT guy had confirmed that. Well as of today 1/29/16 I still haven't heard anything from Nathan. So much for his "word". I purchased my car here 3 yrs ago and had always been happy with their service until last week. I took it there to have an oil change and they called and said it was due to change the brake fluid and differential fluid. I was told the price would be $100 for one and $139 for the other. I told him to go ahead and do them. When I picked up the car the bill was $496. I was shocked. I asked the service rep and she didn't have a good answer as to why it was so high. The oil change with coupons was $4.95. I asked to talk to the service manager but was told he wasn't available and I had to get back to work. I called about an hour later and he still was unavailable so I left a message. He called me and said he would look into it and call me back. Well it's been 3 days and have yet been able to talk to him. I've called 8 times over the last 5 days and his employees have left messages and have even texted him. Believe me I will never but another vehicle from any Gurley Leep dealership again. 12/7/15 Gurley Leep has contaced me and the issue has been resolved. More