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H&H Chevrolet - Service Center

4.8

56 Lifetime Service Reviews

4645 S 84th St, Omaha, Nebraska 68127

56 Reviews of H & H Chevrolet - Service Center

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October 08, 2018

"Biggest waste of 3 months in my life!!"

- Bcanaga

If I could give them 0 stars I would. I had a vehicle that was attempted to be stolen requiring a new ignition. I dropped my vehicle off towards the end of July and waited for an estimate. A month later with no reply and a few calls where the adjuster was "off for the day" I finally got the quote. I contacted them to get it going and worked on. Another month later I contacted them again to see what the status on the vehicle was. I was told that they didn't even have it in the system and that they would get it going. During this time I contacted other dealerships about the problem and they were able to give me quotes over the phone for less than HALF the price they were charging me. I wanted to get it done and being how it won't start I would have to have it towed and cost time and money I decided to continue to let them work on it. And I say "off for the day" because of the 20 times I called them 17 times he was "off for the day." Finally I got ahold of my adjuster and was told the parts were in their way and would start to be worked on. A week later I called to check on the status and he said they were running behind and getting ready to work on it. I waited a few more days and called him back and he said they were working on now and if no problems were found it would be ready in a day or two. I just talked to the manager and he informed me that they had not even started working on it and were waiting for parts. This has been the most unprofessional and frustrating few months of my life. Now I had to get it towed elsewhere because I wouldn't give them the toilet paper I wipe my butt with and hope nobody else has to deal with their putrid system of giving you the go around and never accomplishing anything.

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Recommend Dealer
No
Employees Worked With
Colin and Steve
Nov 02, 2018 -

H&H Chevrolet responded

We regret to hear of your negative experience and apologize that we missed the mark. We are always working to make our processes better and your feedback is important to let us know where we can do better.

July 17, 2018

"Excellent Customer Service"

- Branden81w

I need a warranty repair on my Colorado And Brian S. from the service department kept me informed throughout the entire process. While there were only a few people I met face to face, I am sure there are some folks behind the scenes that also made this a great experience. Good Service. Great People. I will be back.

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Recommend Dealer
Yes
Employees Worked With
Brian Swinderman
Jul 17, 2018 -

H&H Chevrolet responded

Thank You for this excellent review! We're glad that you had a 5-star visit to our Certified Service department!

June 06, 2018

"95 Corvette"

- Elkphoto

Always good friendly, competent service. They always take great care of my 95 Corvette and I would not take it anywhere else for service and other issues.

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Recommend Dealer
Yes
Employees Worked With
Ben
Jun 06, 2018 -

H&H Chevrolet responded

We appreciate you leaving this excellent review and for bringing your Vette to H&H! We will continue to earn your trust on your service visits!

May 23, 2018

"Top notch service "

- Mike

Service is always fast, friendly, and honest. JD in service always looks out for fair treatment for all our vehicles. Service is the main reason why we purchased our last 5 cars from H&H

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Recommend Dealer
Yes
Employees Worked With
John Livingston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : JD Dimitrov
May 24, 2018 -

H&H Chevrolet responded

We appreciate you sharing your excellent Service experience with others and for your repeated patronage at H&H! It's customers like you that make H&H such a great place!

May 23, 2018

"Quick and great service"

- Pickle

Called at 4 pm and my battery was replaced the next morning by 11 am. Great service called me when completed great dealer and great service

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Recommend Dealer
Yes
Employees Worked With
Matt Smock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Josh Prudhome, Matt Sleddens
May 24, 2018 -

H&H Chevrolet responded

Thank You for leaving this 5 star review! We're glad that you had an excellent experience at our Certified Service Department!

May 07, 2018

"Awesome Customer Service"

- LaceyW

I had to deal with getting my claim finalized through an insurance company and it was the worst experience I’ve had. Brian Schwinderman and the employees at H&H Chevy helped me tremendously. They were so helpful and kind the entire time. It really made the whole process so much easier knowing they were working on my vehicle. I will always take my vehicle there. They were fanominal!

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Recommend Dealer
Yes
Employees Worked With
Doug Banks , Ronell Cutler , JD Dimitroff , Dan Hamilton , Matt Sleddens
May 08, 2018 -

H&H Chevrolet responded

Thank You for leaving this review! It's never a fun time when your vehicle has to be serviced but we work to make things hassle-free for our customers!

April 10, 2018

"Friendly, Curtious, and Knowledgeable"

- KB78

I recommend this service dealer. Great service, friendly staff, efficient service drop-off. Offers curtesy car or shuttle which is very convenient and helpful to move on with your day while your car is being serviced!

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Recommend Dealer
Yes
Employees Worked With
Brian Schwinderman
Apr 12, 2018 -

H&H Chevrolet responded

We appreciate you leaving this excellent review! We're pleased that you had a 5-star service experience and thank you for recommending us to others!

February 13, 2018

"Excellent customer service "

- Spkrfreak

Melissa O’Connor was very helpful. She went above and beyond to make my H & H experience awesome. She was super nice, and very knowledgeable. H & H has such great people working there. It really makes everything from bumper to bumper, to buying a new car really a pleasant experience. I will be back.

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Recommend Dealer
Yes
Employees Worked With
Melissa O’Connor
Feb 14, 2018 -

H&H Chevrolet responded

Thank You for leaving this review! We're glad that you enjoyed working with Melissa at H&H!

November 16, 2017

"Keep up the Great work"

- Ravin Curtis

My car is running and I'm back on the road thanks H&H keep up the Great work. The loner was lovely see you all next time

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Recommend Dealer
Yes
Employees Worked With
Ronell Cutler
Nov 16, 2017 -

H&H Chevrolet responded

Thank You for the 5 star review! We're glad that you had an excellent service visit and that you enjoyed the Courtesy Vehicle!

November 11, 2017

"Excellent service andhelp from this employee"

- irishbugger

Excellent overall help and service in a timely manner. Ronnell had my loaner vehicle ready to go for me and called me when all my service was completed on my car. Very knowledgeable and helpful in all areas.

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Recommend Dealer
Yes
Employees Worked With
Ronell Cutler
Nov 13, 2017 -

H&H Chevrolet responded

Thank You for leaving this review! We're glad that you had an excellent service visit and that you took advantage of our Courtesy Vehicles!

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