The staff were all knowledgeable and helpful. They went above and beyond to make it a easy comfortable experience. Whitnie, our salesperson was wonderful about showing our selected car features.They worked with us to make a great, affordable deal on our Ford Focus. Jeremiah was super about setting up the paperwork. He had a great attention to detail. The entire experience was wonderful and we are so happy with all the features of our new car! We would surely recommend Hagerstown Ford!