Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
625 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 625 reviews
April 16, 2024
Friendly efficient knowledgeable service performed in a timely manner. Comfortable customer lounge and clean service area timely manner. Comfortable customer lounge and clean service area More
by Dans627
Verified CustomerEmployees Worked With
Helpful April 13, 2024
The staff was very professional and courteous. Informative on upcoming services. Performed services in a timely manner. Informative on upcoming services. Performed services in a timely manner. More
by VICTORIABLAKE
Employees Worked With
April 12, 2024
Kevin responded quickly by text to a concern I had regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Th regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Thank you! More
by Ruth
Employees Worked With
April 12, 2024
Very helpful. I have been coming to y’all for years. Very satisfied. Getting pricey. I have been coming to y’all for years. Very satisfied. Getting pricey. More
by ahutchinson10
Employees Worked With
April 11, 2024
I received good service completed on time. They also explained in detail the process for doing the recall work at a future time when parts are available. They also explained in detail the process for doing the recall work at a future time when parts are available. More
by ken.spencer49
Employees Worked With
April 11, 2024
I came in for an inspection. Employee took my car in the scheduled time. Kevin is always a pleasant to the customer. Thank for your service, Employee took my car in the scheduled time. Kevin is always a pleasant to the customer. Thank for your service, More
by Barbara
Employees Worked With
April 10, 2024
Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More
by kbarnettva
April 09, 2024
Excellent customer service and service feedback. Provided detail report on items that were verified and was attended with courtesy. Provided detail report on items that were verified and was attended with courtesy. More
by JOSE.ROMERO192
Employees Worked With
April 06, 2024
Service was great. Everyone is so kind, but Cisco is always professional and helpful. Anytime i have a question, he has no problem helping me, no matter how silly the q Everyone is so kind, but Cisco is always professional and helpful. Anytime i have a question, he has no problem helping me, no matter how silly the question may be. More
by dvantellm
Employees Worked With
April 06, 2024
I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! Bought it there and love the kind caring helpful people! They are so honest! More
by jtlett
