I purchased a pre-owned Acura ILX from another establishment and decided to bring it to Hall Acura to have them look at an intermittent problem that I was having with the LKAS camera behind windshield. Not only were they able to get the camera replaced and calibrated perfectly, I had also asked Mr. Fleming if he could order and install the Acura remote start system (a system that I completely recommend) and perform a few other maintenance tasks. Mr. Fleming took care of all of these items and everything is working great! He even let me borrow a loner vehicle while the repairs were being made. That vehicle was much appreciated but I accidentally left a few items inside of it when it was returned. After a quick call (message left with Ms. Aguiree), Mr. Fleming contacted me later in the morning informing me that he had retrieved my items before the vehicle was loaned out again. Later that day I stopped by to pick them up.
It is not easy these days to find a dealership / service center that is trustworthy, performs the work as promised, goes the extra mile, and has excellent customer service. I am highly impressed with how they do business and fully recommend them.