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Hall Ford Elizabeth City - Service Center

Elizabeth City, NC

4.8
42 Reviews

42 Reviews of Hall Ford Elizabeth City - Service Center

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January 04, 2024

Service at Hall Ford was Outstanding as usual. I recommend Hall Ford, Elizabeth City NC to everyone I know. Sales at Hall Ford (2017) was great. But, sales are a onetime event. Service is the l More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Last year, we brought our vehicle in while encountering a tire issue on our road trip. Aamanda was able to get our car in and looked at quickly, even though they were booked. They found a missing lug nut a More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamanda Murphy O'Connor
November 20, 2023

Hall Ford in Elizabeth City did an amazing job of taking care of my wife’s 2020 Ford Expedition Max. One of the Hall Ford teammates came to my house to pick it up (on time) as promised and dropped it back o More

by Chesapeake, VA Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aamanda Murphy O'Connor
November 13, 2023

TIFFINY WAS VERT POLITE, PROMPT AND PROFESSIONAL! OUE MUTUAL CUST WAS VERY HAPPY THE RESULTS! More

by CMCDON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Work was done in a timely manner and an additional recall was taken care of while my vehicle was in the shop. More

by jbreiner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamanda Murphy O'Connor
August 10, 2023

Easy setup, excellent customer service and great service. Nice waiting area with computers and coffee for the customers. I will continue to use Hall Ford Elizabeth City in the future. More

by dnisbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

No hassle warranty work! Noted windshield delamination on the corners and reported it to service tech when having routine maintenance done. Techs took pictures for submission More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Can’t understand why when you have an appointment, it takes 2 full days to complete a promised 3 hour job. Nobody called to inform us it would not be ready, we had to call the dealership. Instead of an More

by Bulldogmomma23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aamanda Murphy O'Connor
Aug 24, 2023 -

Hall Ford Elizabeth City responded

Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. It is our hope that you will give us another opportunity to prove that to you in the future. If we may be of further assistance, please do not hesitate to call our General Manager, David Shope, directly at 252.338.4783. Thank you.

August 02, 2023

Great people there. Very friendly and helpful. Did a wonderful job fixing my car. Even looks like they washed and vacuum my car. Thank you Hall Ford for hiring such good More

by luvkats7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liberty Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Ballance
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Great customer service, zero wait time. I've been using Hall Ford Elizabeth City for two years now and am never disappointed. Highly recommended. More

by dnisbell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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