Hall Hyundai Elizabeth City - Service Center

Hall Hyundai in Elizabeth City did an amazing job of servicing my 2019 and 2022 Hyundai Kona Limiteds. They were able to get them in, perform the maintenance, and get them back to me just as they descri servicing my 2019 and 2022 Hyundai Kona Limiteds. They were able to get them in, perform the maintenance, and get them back to me just as they described. The service department exceeded all of my expectations and our customer service representative (Khaliya) was a fantastic. She did everything she said she would do and took care of all my needs. The team at Hall Hyundai Elizabeth Ciry is just great. More

Not in communication with call center Twice I tried to make a Saturday appointment and got denied. One side did get the appointment I confirmed 2 days later that it was for a recalled item Twice I tried to make a Saturday appointment and got denied. One side did get the appointment I confirmed 2 days later that it was for a recalled item. When I got here they did not have my part because the call center said I was there for an oil and filter change. The service advisor was very cordial and friendly. And she had to tell me that the part that I was in for did not come in. And that I'd have to reschedule another appointment. This is unacceptable customer service with Hall. And even down this was my 4th Hyundai it will be my last I buy. More

Will not honor warranty They will not honor warranty work and do unnecessary service to pad the bill. 45K and they said I need a brake fluid flush. Rip off. Stay away! They will not honor warranty work and do unnecessary service to pad the bill. 45K and they said I need a brake fluid flush. Rip off. Stay away! More

Selfie picture not professional Service center and most employees are very professional. However, I feel it inappropriate to use flirtatious gestures to make a guest feel welcome. I Service center and most employees are very professional. However, I feel it inappropriate to use flirtatious gestures to make a guest feel welcome. I want to respect a woman in a "man's" business but cannot when my husband leaves feeling like he has been "hit on". More

Great place to have your car service. I want to let you know how much I value your service.The prompt manner in which you maintain and provide a good quality service for your customer it a I want to let you know how much I value your service.The prompt manner in which you maintain and provide a good quality service for your customer it a pleasure to do business with Ford/Hyundai. More