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Hall Mazda - Service Center

Virginia Beach, VA

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206 Reviews

206 Reviews of Hall Mazda - Service Center

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June 23, 2023

Best customer support in the industry. Jolynn is very friendly, knowledgeable, and communicates often with us. I totally trust Hall because of the staff. More

by sbcover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lamb, Shane Jenkins
Jun 26, 2023 -

Hall Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Mazda Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2022

Thank you very much for the great service that you always provide for my Miata and to me. Jolynn is always friendly, helpful and professional. She provides the best service advice to each customer. I bring More

by Very Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Hall Mazda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2022

I bought my CX-5 July 2021. Due to the pandemic and being unemployed, I only put 4K miles on it in a year. I originally hear the clanging noise the day I brought my car home. More

by CyndyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Jenkins
November 12, 2021

Abraham was very helpful in car buying process based on my credit I only had to put down 5 hundred and rolled away in 16 with less then 40 on the dash the dealer ship doesn’t offer oil change for life thou More

by 757figurez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abraham Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham brown
Nov 16, 2021 -

Hall Mazda responded

Thank you for your feedback. Our General Manager, Desiree Decker, would like the opportunity to speak with you personally regarding your experience. Unfortunately, we are unable to locate contact information based off of the username provided in this review. At your convenience, please contact Desiree directly at 757.631.7000, or send us a message privately via DealerRater with your first and last name, preferred contact number and the best time to reach you. Thank you.

October 06, 2021

Top notch dealer and outstanding service department, would definitely recommend Hall Mazda for all your vehicle needs. More

by vbcruzr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Hall Mazda responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 05, 2021

I made a appointment for a oil change and tires rotated. My vehicle was serviced as soon as I arrived and was completed in less time than was gold. My vehicle was returned clean and the work was done very More

by EW9266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Maasry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Hall Mazda responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2021

Very friendly and didn’t beat about the bush. Not a good idea asking survey volunteers to do a minimum number of words! There. Is that better. More

by geoff.liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Hall Mazda responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

August 23, 2021

Thorough, efficient, done the right way! The way it should be! Great job! Thank you! More

by ellist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Hall Mazda responded

Hi Ellist, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2021

Responsive and professional staff. Took awhile to get appointment but smooth sailing afterwards. More

by DRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Hall Mazda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2021

Typical oil change service. Completed in time given to me. Was able to use coupons and account credits. More

by Bchgng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JoLynn Dye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Hall Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

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