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Halleen Kia of Sandusky - Service Center

Sandusky, OH

4.9
55 Lifetime Reviews Review Dealership

55 Reviews of Halleen Kia of Sandusky - Service Center

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January 30, 2021

"Very fast and friendly service! Would recommend checking..."

- KiaForte2019

Very fast and friendly service! Would recommend checking them out. They are very honest people that don’t force extra services on you. And the price point is great.

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Yes
December 12, 2020

"Fantastic dealership all around! Great service at amazing..."

- DanE

Fantastic dealership all around! Great service at amazing prices! And to top it all off, everyone is friendly and helpful! I purchased my 2019 Kia Stinger GT2 AWD from Halleen Kia of Sandusky in October of 2019 and couldn't have been happier with the entire process. My sales person Brandon was beyond great. He was helpful, knowledgeable and I never felt pressured. Felt like part of a family buying my car from Halleen. I moved to Findlay Ohio and still drive back to Halleen Kia of Sandusky to have my car serviced at their dealership. Highly recommended!!

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Yes
December 02, 2020

"Since we leased our 2019 Kia Sorento not even two years..."

- Sorento

Since we leased our 2019 Kia Sorento not even two years ago, everyone has been great. We mainly only work with the service department for our maintenance. Since September, we haven’t been to happy. The car won’t randomly start. The battery is dead. Exactly two months after having the service dept look at and saying nothing is wrong. Here we go again. No lights are being kept on, nothing ! Now our battery is performing at 49% and they want us to pay for a $188.00 battery. The warranty states if you’ve had the car less than 36 months or the mileage is under 36,000. We meet both criteria. Why are we buying a battery when it should be replaced for free. They also need to get to the root of the problem and what is draining the battery. Not happy.

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Yes
Employees Worked With
Dec 06, 2020 -

Halleen Kia of Sandusky responded

Crystal, I am glad we had a chance to talk and work out your situation! If you ever need anything in the future you have my direct contact information. Thank You -Patrick Halleen

Dec 09, 2020 -

Sorento responded

Thank you so much for helping me get things worked out. Your kindness meant so much to me. I already refer people to your dealership. My sister bought a Kia from you. My mom is next. I will continue to send people your way. I will also always own a Kia. Thanks, Crystal

November 10, 2020

"The service gentleman was very welcoming and professional..."

- nannymck

The service gentleman was very welcoming and professional and listened to everything I had to tell him. Very nice. I wanted the front license plate put on so I could identify my car easier in parking lots and he said no problem they would do that for me.

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Yes
Employees Worked With
September 30, 2020

"I was initially there for the service department. But..."

- Tonyam

I was initially there for the service department. But ended up purchasing a new vehicle. Both the service dep. and sales dep. were awesome. Dan, thoroughly explained what was wrong with my car and how long it would take to get fix. I had an intermittent issue with the car and this was the only Kia Serv. that found the problem. Out of the three that I took it to. While waiting, I was looking at some new vehicles and Justin suggested that I test drive one. Justin was informative, knowledgeable, and not pushy. All the things you want from a sales person. Richard , in finance was efficient and answered all questions that had. I don’t like writing reviews. But, this time I had to. There is not one bad thing I can say about my experience. Everything was excellent.

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Yes
Employees Worked With
September 25, 2020

"Great service department. So so sales staff. We have..."

- DRGOhio

Great service department. So so sales staff. We have bought 4 Kia’s and I will not purchase another from Halleen Kia. Going elsewhere to purchase.

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Yes
Employees Worked With
September 05, 2020

"They took me right in worked on my car everybody was very..."

- Becky

They took me right in worked on my car everybody was very pleasant I will go back to Key if I need more work done

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Yes
Employees Worked With
September 05, 2020

"Service performed at apponted time and in a timlemanner...."

- Jim

Service performed at apponted time and in a timlemanner. Service Manager very friendly and explained exactly what service they performed and gave me a hard copy of the report. Thanks very satisfied with the service.

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Yes
Employees Worked With
August 26, 2020

"My God, these guys were like a NASCAR pit crew!..."

- kristine.ingersoll

My God, these guys were like a NASCAR pit crew! Everything done that I asked for, oil change AND computer updates--in record time! And the guys were SO very COURTEOUS! Thank you!!!

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Yes
Employees Worked With
August 19, 2020

"I used an electronic coupon they sent to my email address..."

- BorregoGuy

I used an electronic coupon they sent to my email address to get an oil change and tire rotation. Good price, quick service in less than an hour.

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Yes
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