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Handy Toyota - Service Center
St. Albans, VT
973 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
974 Reviews of Handy Toyota - Service Center
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April 24, 2024
I was disappointed in my service at Handy Toyota. I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there wasn’t time to do that because it was tire changing season. Then I was charged $75 for no service. This was not good customer service. More
by bauman.peace.nicole
Verified CustomerEmployees Worked With
Helpful April 24, 2024
I was told I would be waiting for an hour and a half to two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the job (which was an inspection and tire rotation). I ended up going out and asking for the time left for my appointment and my paperwork was sitting on the counter and the gentleman working said “oh it has been here” I was disappointed with the lack of communication during this appointment. More
by sarahtucker1010
Employees Worked With
April 24, 2024
My car was done when they bought it out from the garage and then had to wait 45 minutes for the bill and then had to wait 45 minutes for the bill More
by dchadtina
Employees Worked With
April 23, 2024
They always do me right. I would highly recommend Handy Toyota for service and repairs. In addition they are always polite and considerate of my needs. I would highly recommend Handy Toyota for service and repairs. In addition they are always polite and considerate of my needs. More
by golden516
Employees Worked With
April 23, 2024
Service was great. Working with the parts dept was a challenge though. I wanted to take advantage of Toyota’s buy 3 tires/get 1 free promo. Working with the parts dept was a challenge though. I wanted to take advantage of Toyota’s buy 3 tires/get 1 free promo. More
by petrice1
Employees Worked With
April 19, 2024
Great service and friendly staff. Willing to drive out of my way to use them! Willing to drive out of my way to use them! More
by corbetsj
Employees Worked With
April 19, 2024
Said an hour, was closer to two. Swapped tires on my 2024 grand highlander. Let me leave with the vehicle, knowing my tpms light was going to come on. Didn’t ask if I wanted them rep Swapped tires on my 2024 grand highlander. Let me leave with the vehicle, knowing my tpms light was going to come on. Didn’t ask if I wanted them reprogrammed or inform me it wasn’t done. Now I need to have it done more locally to me. Ridiculous More
by tjb.bouchard
Employees Worked With
April 19, 2024
Everyone at your dealership that I interacted with were so professional and helpful. We purchased 2 cars last year and are very happy with all of our interactions and recommend you to everyone. Thank you so professional and helpful. We purchased 2 cars last year and are very happy with all of our interactions and recommend you to everyone. Thank you More
by pattyknowlden
April 19, 2024
First time at Handy Toyota for service. Darren was very nice and answered any questions I had. Later when I got home I noticed grease or dirt in my car, assuming someone’s hand when the Darren was very nice and answered any questions I had. Later when I got home I noticed grease or dirt in my car, assuming someone’s hand when they put my inspection sticker on. I called Darren a few days later and again, he was great. I told him I was going to try to clean it. He said if it didn’t come out to go see him and he would take care of it. He even offered to have them clean it if I wanted. GREAT CUSTOMER SERVICE DARREN! More
by tjcusson21
