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Hansel Subaru

Santa Rosa, CA

4.7
547 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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547 Reviews of Hansel Subaru

January 30, 2024

Subaru Had Great Service, Friendly Staff, and Was Thorough! The Appointment Went Smooth and Easy. More

by megannc48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi, Brian Stegner
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Jan 30, 2024 -

Hansel Subaru responded

That is great to hear! Thank you.

Helpful
January 14, 2024

I am happy enough to have the car I bought. The whole experience left me exhausted - the buying part I am referring to now. I was pretty straight with them, but I am nearly ninety - how could More

by Bishopking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scot( Finance dept), Emma Rasmussen
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Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us. Your feedback is important to us and it's one way to learn how we can improve.

Helpful
January 14, 2024

On time, kept me informed, pleasant surroundings They seem genuinely interested in my car and my comfort More

by TANYAVVINO
Recommend Dealer
Yes
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Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us.

Helpful
January 13, 2024

I was treated very well by everyone. They made the experience easy. I got a loaner car that really helped me out. They pointed out my tires, which needed to be replaced. I felt they More

by BUCKMILLER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of employees
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Feb 09, 2024 -

Hansel Subaru responded

Thank you for taking the time to share your experience with us.

Helpful
January 13, 2024

I really do like this dealership. My service person was very friendly and completely honest. I would definitely bring my car back for service. I want to thank my car salesman Edgar! More

by SMILEYCAT182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
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Feb 09, 2024 -

Hansel Subaru responded

We love to hear that Joe and edgar exceeded your expectations. Thank you.

Helpful
January 13, 2024

Always do great work. They are very throughly with my vehicle and service is very good! More

by CCFANCYCHANCE
Recommend Dealer
Yes
Employees Worked With
Ivan
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Feb 09, 2024 -

Hansel Subaru responded

That is awesome! Thank you.

Helpful
January 13, 2024

Was very pleasant, we got the 2023 Ascent we wanted for the price we wanted,Hard to beat that. More

by TINJUN55
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
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Feb 09, 2024 -

Hansel Subaru responded

We're happy to hear you had a positive experience and that you got the Ascent you wanted.

Helpful
January 13, 2024

Bill was very professional, courteous and helpful. It was a great experience! Looking forward to bringing my car back to Hansel More

by Ryanorrie
Recommend Dealer
Yes
Employees Worked With
Bill
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Feb 09, 2024 -

Hansel Subaru responded

That is wonderful to hear. Thank you for the 5-Star review.

Helpful
January 13, 2024

I was able to arrange to leave my car and pick it up next day. More

by GILCRUZAMI
Recommend Dealer
Yes
Employees Worked With
Peter maybe? Big guy up front, white hair and goatee, jovial.
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Feb 09, 2024 -

Hansel Subaru responded

Thank you for the review.

Helpful
January 13, 2024

We loved the over all experience with every person involved . We were treated exceptionally well More

by THESNIDERWOMAN
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 09, 2024 -

Hansel Subaru responded

Thank you for letting us know that we met your expectations and that you enjoyed your time with Nick.

Helpful
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