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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,378 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,378 reviews

April 17, 2024

This was the first time buying a used car and I was a little apprehensive, but I got very good reviews from everyone about Harbor and I am so glad I went there. Everyone there is so kind. I know I made t More

by hopedaletina
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Harbro Sales & Service Inc responded

Thank you! I'm happy to hear that everything went well with your purchase! Send your friends :) -Mark

April 16, 2024

Harbro service was excellent, actually checked out what the car needed and not all that I thought! I’m very pleased with my first experience with Harbro. By the way, I went to Harbro because of all they we More

by Rtmt522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The service department is knowledgeable, professional and the work was completed in a timely manner. More

by julie.bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

I had a 2:00 appt for an oil change and tire rotation, I arrived on time. My car was not finished until 3:15. I would expect about 30 minutes, not an hour and 15 minutes. More

by chewyone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Hi, I'm sorry to hear that it took longer than expected to get everything done on your car. We certainly try to get things in and out as quickly as we can while still checking everything over. Your feedback helps, so our team can see what is important to our customers! Thanks again for your business, and for taking the time to leave a review. -Mark

April 04, 2024

Mark was extremely helpful and friendly in helping my with my purchase. I can’t recommending the team at Harbro emough!! More

by davea3
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

There is something to be said about a local family owned business. Everyone was so helpful and accommodating in finding us the right vehicle to fit our needs at a budget we were comfortable with. Thank yo More

by deborahkuczinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Deb, I'm glad to hear you're loving the Acadia. Almost time for some summer travels! Thanks again, Mark Hare

April 02, 2024

Very pleasant and professional The service provided Harbor was very pleasant and professional. They had the work completed faster than originally anticipated. More

by GardnerJT3
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking the time leave some feedback. We are always trying to get things done as quickly as we can, we know that our customer's time is important! Happy to hear that the team was able to exceed your expectations! -Mark

March 29, 2024

Andres Castano was professional, helpful with explaining what was wrong with my car. Fixed with in one day. Thank you More

by Cheryl Baskin
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thank you for the review. We're glad that Andres could take care of your vehicle! -Mark Hare

March 28, 2024

Always great service and welcoming atmosphere! The service dept always explains things clearly and are never pushy about future work needed More

by Traci.hendriks
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
Apr 09, 2024 -

Harbro Sales & Service Inc responded

Thanks for taking some time to leave our team a review!

March 22, 2024

I love harbro! Will always take my car there My car gets all its service at Harbro. I also bought it there More

by Em
Recommend Dealer
Yes
Employees Worked With
Andres Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Castano
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