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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,379 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,379 reviews

December 11, 2022

While home from college, my daughter needed her car serviced and they were able to fit her in and fix it quickly! We appreciate your efficiency! More

by KAube77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

Jonah was really great and informative. Harbro absolutely wants to get you in a car that works for YOU. The process was easy and they were always available for last minute questions. Thi More

by S.Bennett13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

Unfortunately I received really bad news about my vehicle. thinking I needed to replace my solenoids, but actually ended up being a whole transmission…. Sean and Jeremy helped me by looking up my tru More

by Salboogie51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Happy to hear that our service team was able to help you with this problem, and save you a ton of money! We are always looking for the best solution for our clients.. sounds like they found it! Happy to hear from you! -Mark

December 08, 2022

Between my wife and myself plus two children we have bought over the last several years (approximately eight years) five vehicles all in excellent condition as good as new. The best part was none had More

by ekoz150
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hare / , Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thanks for your continued business, we are always trying to provide our friends with a place that they can buy a "new" car that they will be proud of! We appreciate you! -Mark

December 08, 2022

Mike & His Dad kept me updated and everything was on time. You couldn’t ask for more honest people. They made sure that I was trained and comfortable Thank You More

by Larryv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Dec 08, 2022 -

Harbro Sales & Service Inc responded

It was our Pleasure Larry, we appreciate you, and thank you for your service to our country! We appreciate these opportunities when we can do a little something for those who have done and given so much for us.

December 07, 2022

good sale experience service was excellent. will come back next time i am in the market for a used car or truck. More

by clufurace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

I'm happy to hear that all is going well. Thanks for taking a minute to share your experience! -Mark

December 06, 2022

Very kind and exceptional sales staff. Helped me purchase a car and get through all the little details with ease. I take it for maintence and they keep it in top running condition. More

by betsyblueberry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Judson
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Betsy! So many of our customers comment on how many details go into the process of buying a car. We work every day to try to streamline it as much as possible... to help people get through it as stressfree as possible. We're happy that you found it easy! See you soon, Mark

December 06, 2022

Customer service is exceptional here. They take the time to explain the reason for any service and price. Honestly, the best experience I have ever had buying or repairing a car. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Ray, thanks for taking a minute to share your feedback. I'm happy that Sean and the team were able to take good care of you. See you soon! -Mark

December 06, 2022

Excellent communication, fair prices, straightforward process. It is really nice to work with a dealership that values MY TIME! Thank you Harbro! More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Tim, one of the main complaints we hear about the auto industry is that other dealers get you into their showroom and wont let you leave for the whole day! We know that time is valuable, so we have trained our team to do as much as possible without you at the dealership... so that you can actually enjoy a day off if you are lucky enough to have one! Thanks for your feedback, and your business. -Mark

December 06, 2022

Great dealership to work with. Both Sales & Service are professional with fantastic customer service. I have purchased several cars and SUV's there over the past 10 years and hav More

by dfrench3663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi! Thanks for sharing your experience! Happy to hear that all is well. We'll see you soon.. Happy holidays! -Mark

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