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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,382 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,382 reviews

December 02, 2022

We have had a few minor issues since buying our vehicle and they have been extremely helpful. They were able to get our vehicle in to be fixed according to our work schedule, had a loaner available when ne More

by JillSn85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Jill, thanks for your business and your helpful feedback. We can't always promise that no issues will arise, but we can promise to help with they do! I'm happy that our team was able to resolve your concerns quickly and efficiently! Thanks again, Mark

December 01, 2022

Again, my experience with Harbro Service was exceptional. The service and concerned offered by both Sean and Jeremy was again up to their high standards. They serviced my vehicle in a timely manner without More

by scennap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thanks for taking the time to leave some feedback. We appreciate our loyal clients, and our whole team is focused on making sure you are happy! See you soon. -Mark

November 30, 2022

Very laid back dealership, the no hassle is okay, they get things done and pretty much on time with your needs. More

by Davidparent.508
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Judson
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi David, I'm happy to hear that you felt comfortable with our team. We try to give people an alternative to the high pressure tactics that the auto industry has such a bad reputation for. Hope you are enjoying the Rubicon. Make sure to send some pics if you take that thing off-roading! -Mark

November 30, 2022

I love this place! The service is great. They always get me in as quickly as possible. The service is great the communication is always good fast friendly service what More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thanks for taking a minute to leave some input! It helps the whole team ! -Mark

November 29, 2022

The service team at Harbro never disappoints! They are very responsive and complete their work efficiently! Great communication when car is finished. More

by cgavin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thank you... our service team takes pride in being efficient and getting cars in and out as quickly as possible. Happy Holidays! -Mark

November 29, 2022

Harbro was quick to assess my Jeep and determine that the leak was coming from my radiator. They provided me with a rental. Sean communicated every step of the repair to me. My Jeep was fixed in a day, along More

by TAYLOR.A.WENTWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Taylor! I'm happy to hear that the whole team was able to take care of these things for you.. We are always trying to make it as easy as possible for our customers! Happy Holidays! Tell Andrew we said hello! -Mark

November 29, 2022

Harbro was quick to assess my Jeep and determine that the leak was coming from my radiator. They provided me with a rental. Sean communicated every step of the repair to me. My Jeep was fixed in a day, along More

by TAYLOR.A.WENTWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Taylor! I'm happy to hear that the whole team was able to take care of these things for you.. We are always trying to make it as easy as possible for our customers! Happy Holidays! Tell Andrew we said hello! -Mark

November 29, 2022

They were very helpful and corrected a problem with the cables attached to my hood release which had been previously fixed in Webster. More

by Carolfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Carol, I'm glad to hear that the service team managed to resolve your concern quickly! Thanks for the input! -Mark

Dec 09, 2022 -

Carolfitz responded

You are very welcome. Carol

November 28, 2022

A great family run business, They really wanted us to be happy, and we are very happy. Great people to work with, We will definitely recommend Harbro thanks Mike And Jonah More

by Mugzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Harbro Sales & Service Inc responded

Enjoy your beautiful new Ram! Happy Holidays, Mark

November 26, 2022

I just had an oil change and winter tires installed with an alignment. The service was its usual top-notch quality. The staff are friendly and aim to please. We're always satisfied! More

by CDEVRIES4305
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 26, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming in for your winter maintenance. Happy Holidays! -Mark

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