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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,382 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,382 reviews

November 26, 2022

We recently sold our Nissan Rogue to this dealership. The overall experience was just excellent. Very Courteous, friendly, professional, and efficient staff and management. Would definitely recommend! More

by GP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Harbro Sales & Service Inc responded

Thank you for taking the time to leave some feedback. We are always looking for the cleanest vehicles possible, and are thankful to have met you. We appreciate it! -Mark

November 25, 2022

Always del7vers great service, great customer service. Always Courteous and friendly. Keeps me coming back. More

by CHRISTHERRIEN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 26, 2022 -

Harbro Sales & Service Inc responded

Thanks for the review, hope to see you soon! -Mark

November 24, 2022

Love my Buick! Oil change appointment...I was in and out in 40 minutes ... they forgot to reset, but I will go back. More

by COTOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Nov 26, 2022 -

Harbro Sales & Service Inc responded

Happy to hear that you're loving the Buick.. sorry that they forget to reset the oil change reminder light.. stop in anytime and we can do that quickly! Happy Holidays. -Mark

November 19, 2022

Courteous,friendly,quality,cleanliness Prepared,helpful, trustworthy, Capable,and go out of there way to help More

by Orichardfrabottasr in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thank you for the great feedback! Enjoy your holidays! -Mark

Nov 19, 2022 -

Orichardfrabottasr in responded

My pleasure See ya next time

November 18, 2022

I recently bought a used car from Harbro in Webster and so far I am very happy with my purchase and the service guy, Aaron. Mike and Jonah are good people making the process of used car buying so easy. I’v More

by Judyer2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for your feedback! I'm happy to hear that the Webster team is taking great care of you! Enjoy the new car! -Mark

November 18, 2022

I recently bought a car drop Webster. Everyone was easy to talk to and transparent about the vehicle. Jonah the salesman was young but his customer service skills are on point. The only n More

by SANDALA0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for letting us know how our young team is doing! I'll make sure to get you a copy of that photo! -Mark

November 18, 2022

I posted a review on the Harbro dealership and I did mention Aaron, the service guy on that review but after I fjished writing it, I noticed there was a separation between sales and service so I think A More

by Judyer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thank you for taking extra time to make sure Aaron gets some recognition! We're glad you think he's great.. we do too! -Mark

November 18, 2022

Kind, personable staff, efficient service, and amazing results! My car is so happy and driving perfectly. More

by VeronicaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming in Veronica! Enjoy the new tires! -Mark

November 16, 2022

Jonah and Mike was very helpful and made the whole process smooth and easy. This is my 4th vehicle from Harbro and would definitely recommend them. More

by pgreany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming in for another car! Hope you are enjoying it already! -Mark

November 15, 2022

Harbro is a class organization in every way. They were professional and my car was ready in a timely manner. More

by judyenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who worked on my car
Nov 19, 2022 -

Harbro Sales & Service Inc responded

Thanks for the review.. I'm thinking you may have clicked 1 star for Sean accidentally, (hopefully).. Since the rest of your feedback seems positive! If not, let me know how I can help! I can always be reached at 508-234-6767. Thanks, Mark

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