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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,378 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,378 reviews

November 11, 2022

Had my car detailed there on 10/25/22, service was supposed to be for a full detail, originally a $250 service on special for $200. The exterior of the car was washed and appears to be waxed and looke More

by mackenziel
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who did the detail.
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Hi, thanks for the review. I am looking into this now, and I apologize that this was your experience. This is unacceptable and we will make it right. Feel free to call me directly at 508-234-6767. Thanks again, Mark

November 10, 2022

Harbor employs knowledgeable and friendly people. I had an oil change done recently on my Ford SUV. It was taken in immediately and done quickly. I got to sit in a pleasant waiting room. I was given More

by memjuges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Harbro Sales & Service Inc responded

We're happy to hear that Jeremy and Sean and the whole service team took good care of you! See you next time! -Mark

November 09, 2022

This dealership is very friendly and all about getting what the customer wants and doing everything they can to get this done. We have bought several vehicles over the years and have never been disappoint More

by lambertcota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming back again and again... This time you had to deal with the third generation lol :) Enjoy the new car! -Mark

November 09, 2022

Aaron , in service ( Webster) is the best. Very helpful and extremely nice. Mike, in sales (Webster) is always helpful in buying a car. He has sold me a few and never disappointed! More

by Christine Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Hi Christine, thanks for taking a minute to let the team know how things are going! We are always happy to help! -Mark

November 09, 2022

We just bought our 5th car from Harbro wouldn’t use anyone else they are the best More

by sergiosilveira2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Hey Sergio! Thanks again for your family's business for all these years. Enjoy the Jeep! -Mark

November 05, 2022

Sean is amazing and knowledgeable and helped us last minute with a flat on my daughters car Thank you More

by mschuster2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 11, 2022 -

Harbro Sales & Service Inc responded

We agree.. Sean IS amazing. We are super thankful to have him on the team! Glad he was able to help you quickly. -Mark

November 04, 2022

Easy and simple process. My salesperson Ken was very helpful, and the other staff at the dealership were very friendly. The dealership itself was very cozy too. 10/10 experie More

by alessandrac.rambo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Judson
Nov 11, 2022 -

Harbro Sales & Service Inc responded

Thank you for taking the time leave our team some feedback. I'm thankful to hear that we lived up to expecations! Enjoy the Volvo!

November 02, 2022

I have excellent service every time I come. They are always pleasant and friendly! Top notch! More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Harbro Sales & Service Inc responded

We appreciate you taking the time to let us know how things went.. See you soon! -Mark

October 29, 2022

Personable, Knowledgeable, Friendly, Experienced, Helpful. Was able to beat any big companies pricing. Left there confident I did the right thing. More

by Phillyfan6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Maria Mironidis
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks for the great review! We appreciate you! -Mark

October 29, 2022

Great service that was done within 24 hours. They could have easily charged me for more than they did. An honest company that only charged me for what actually needed fixing. They are my go to More

by m.comforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Nov 01, 2022 -

Harbro Sales & Service Inc responded

Thanks for your continued business and your feedback! We appreciate it! -Mark

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