Harry Robinson Buick GMC - Service Center
Fort Smith, AR
134 Reviews of Harry Robinson Buick GMC - Service Center
We were on our way to New Mexico from Georgia and my Buick Enclave started hopping along with my screen showing traction off. Despite my trying to turn it on, we still hopped along. Found Harry Robins Buick Enclave started hopping along with my screen showing traction off. Despite my trying to turn it on, we still hopped along. Found Harry Robinson Buick GMC. Was greeted quickly. Shown to the waiting room where snacks and coffee were provided. After about two hours of being worked in to an already filled schedule, Randy Jones came to give us the bad news. His face was sympathetic before he opened his mouth. We needed a new motor, something about a disabled piston and we would never make it to New Mexico. We trusted him immediately. He called Hertz and arranged for a rental similar to what we had. He had Tristan or similar name drive my husband and me to Hertz. The people in the service department helped us move all our baggage to the rental. He texted us several times to apprise us about the vehicle. I trusted him so much that I told him to see if we needed tires. He sent pictures of my tires to show me. We could have never asked for better treatment than we got at Harry Robinson’s. I was very happy also that I had purchased extended warranty when I purchased the vehicle. Harry Robinson is very fortunate to have Randy Jones representing him and his company. Kudos also to Colton Montgomery who was a pleasure to deal with regarding the financial aspect. More
Very courteous and polite . She was able to answer all of my questions.i was very pleased with my experience with Katlin and the the service . my questions.i was very pleased with my experience with Katlin and the the service . More
Thanks for a great buying experience! The staff at Harry Robinson were professional and very easy to work with! They went above and beyond to get us the best deal!! Robinson were professional and very easy to work with! They went above and beyond to get us the best deal!! More
Even though my truck is a Chevrolet, they fixed my back glass that was leaking and fixed a few recalls. They are very professional and I would highly recommend them. Best GM dealer in this area in my opini glass that was leaking and fixed a few recalls. They are very professional and I would highly recommend them. Best GM dealer in this area in my opinion. More
Quick service. I like the new waiting room that you now have for customers. Harry Robinson Buick GMC Service Department has always been the best. have for customers. Harry Robinson Buick GMC Service Department has always been the best. More
Excellent service. Greatly pleased with my service. I will definitely have all my car services done at Harry Robinson. All the people are super nice. will definitely have all my car services done at Harry Robinson. All the people are super nice. More
Saralinna came down to help me with my app and answered all of my questions on a vehicle I bought years ago but happen to be in for service today. Great customer service experience and she is very knowledg all of my questions on a vehicle I bought years ago but happen to be in for service today. Great customer service experience and she is very knowledgeable. More
Ricky Mars helped me with my car problems and explained how it works. He was very very helpful. After he helped me it all made sense. how it works. He was very very helpful. After he helped me it all made sense. More
We originally went in to get our truck serviced and decided to purchase a new Buick. This dealership provides excellent customer service from their service department to their sales department. Johnny decided to purchase a new Buick. This dealership provides excellent customer service from their service department to their sales department. Johnny was our salesman and he took great care of us. Saralinna was so kind and genuine. She explained all the features so well although it was a lot to keep up with but she gave us her card and told us to contact her anytime. Thanks to all. More
Customer Service Just wanted to say thank you to Cameron Selby in the Service Department for taking care of the wheels on our Buick Lacrosse and to our grand daughter Just wanted to say thank you to Cameron Selby in the Service Department for taking care of the wheels on our Buick Lacrosse and to our grand daughter Crystal for working with Cameron to get our loaner vehicle for us. We appreciate good customer service, thank you both. Every time we have been to Harry Robinson Buick GMC we are completely taken care of and satisfied. John and Pat Dixon More