Hart Nissan - Service Center

Brandon Baker was on point today. Excellent service from start to finish. No complaints here. I think they finally got this service department correct after my last visit which was Excellent service from start to finish. No complaints here. I think they finally got this service department correct after my last visit which was an abomination. I will be back thanks to Brandon B. More

They do not stand behind their product. I have a 2020 rouge that water is getting into the driver side rear tail light. They fixed this problem in Oct 2022. Brought the vehicle back in Oct I have a 2020 rouge that water is getting into the driver side rear tail light. They fixed this problem in Oct 2022. Brought the vehicle back in Oct 2023 for 30000 oil change and told them water is getting in the same light again. They had me bring it back so they could do their sprinkler test and told me no water is in the light. Funny thing is when I went up their to get the car their was water condensation in the light. My salesman was their with me and saw the water. I have multiple pictures and videos of water in the light. He called the dealership manager and he said for me to bring it back when their is water in the light again. So I just left the dealerships and tried to show them that their was water in the light and no manager came and looked at it light. The service desk guy told me their is nothing they could do since the repair is over a year old. So why did buy a extended warranty? So basically that tells me they don't stand behind their product. More

Man, if you're near Mechanicville and looking for a car, you've got to check out Hart Nissan. The best guy there is Andrew Coffman. He is very helpful and genuinely a nice gentleman. Him and his teams are you've got to check out Hart Nissan. The best guy there is Andrew Coffman. He is very helpful and genuinely a nice gentleman. Him and his teams are like the friendly neighbors who always give you straight-up advice.. If you want a stress-free car hunt with real folks, hit up Hart Nissan in Mechanicsville Va. Cheers to them! More

Chandra Wright is an Awseome service advisor…Chandra is very helpful and always detailed in her work very helpful and always detailed in her work More

I always have an amazing experience at Hart Nissan but this visit took the cake!!! Erin went above and beyond to make sure that my car was serviced correctly... She blessed me immensely!!!! I will never f this visit took the cake!!! Erin went above and beyond to make sure that my car was serviced correctly... She blessed me immensely!!!! I will never forget her care for me and the needs of my vehicle!!! Brandon was also phenomenal per usual!! 🤣 I am definitely a proud member of The Hart Nissan Family!!! More

5 The experience was fine, but my front tire keeps deflating after the tire rotation. I'm going to have to take my car back to get it fixed deflating after the tire rotation. I'm going to have to take my car back to get it fixed More

Very efficient, worked very quickly, friendly staff especially Erin Erin is great, quick oil and filter change especially Erin Erin is great, quick oil and filter change More

1 Dealership was dishonest about repairs needed and the cost associated. Fought me every step of the way and tried to prevent me from using the extended warranty that I purchased through Nissan. Worst expe cost associated. Fought me every step of the way and tried to prevent me from using the extended warranty that I purchased through Nissan. Worst experience I've ever had with a dealership and I have purchased over 20 vehicles in the past 5 years More

It was great fast service! Erin Reed was very nice ! My vehicle came back to me cleaner then before Erin Reed was very nice ! My vehicle came back to me cleaner then before More

Courteous, prompt service, helpful; gives explanations and details of services Brandon is the go-to person for servicing my vehicle. Hart Nissan gets to the heart of the service. and details of services Brandon is the go-to person for servicing my vehicle. Hart Nissan gets to the heart of the service. More