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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,755 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,755 reviews

March 19, 2024

Exceptional work, great result, they listen to what I ask for. If I have any concerns they are always addressed More

by Sabett
Recommend Dealer
Yes
Employees Worked With
Bo Myta
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Mar 19, 2024 -

Hartford Toyota responded

Sabett, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
March 16, 2024

He was knowledgeable and attentive. He really listened to my concerns and explained the issue so I understood. My car was in and out of service quickly which I appreciate. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 17, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kim, and we look forward to working with you again. The Team at Hartford Toyota

Helpful
March 14, 2024

Omar was amazing! !!! We bought our car because he was knowledgeable, laid back and professional throughout the whole process! I loved Hartford Toyota and all of their More

by Erin.ruff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Hartford Toyota responded

Thank you, Erin, for your feedback on your recent visit to Hartford Toyota. It's great to hear that Omar and the team were able to assist you with your purchase and that you had such a positive experience. The Team at Hartford Toyota

Helpful
March 13, 2024

I went for a trade and purchase a new CAMRY couple weeks ago, it was the most regrettable decision that I’ve ever made in my life by going to that Toyota dealership. After I purchased the car , asking for m More

by lasilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaetano Pagliano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard McAllister, Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Root
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

Helpful
March 09, 2024

I have had a great experience with Toyota Hartford Toyota has excellent service- I would recommend them to family and friends More

by Dmeuci
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
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Mar 10, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
March 07, 2024

They advised me very well, they showed me several options, in general excellent They advised me very well, they showed me several options, the quoting system that Toyota uses is good and easy. overal More

by Correajulian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannette Garcia
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Mar 07, 2024 -

Hartford Toyota responded

Julian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeannette met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
March 06, 2024

Good. Works well with customers. Recommend that others patronize this dealership. Good salesmanship and customer service. More

by waltrinam
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Montgomery
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Mar 06, 2024 -

Hartford Toyota responded

We are so glad that Henry had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Team at Hartford Toyota

Helpful
March 05, 2024

They did the 5000 mile check and provided a video with the review. Hugo explained the noise I was concerned about is normal. I still wonder about that. More

by swmandeville
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
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Mar 05, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Hugo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
March 03, 2024

The best of my car buying experiences to this day. I loved every minute of it. Thank you to Jenn and to Brie! Marina A. More

by AzimovaA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Hartford Toyota responded

Maria, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jennifer and Brie can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

Helpful
March 02, 2024

Hartford Toyota was excellent to deal with. They were incredibly responsive to every question I had. They were transparent in all aspects of the transaction and their price was highly competiti More

by J.Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

Helpful
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