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Hartford Toyota - Service Center

Hartford, CT

4.4
615 Reviews
Call Service Center (959) 223-4773

615 Reviews of Hartford Toyota - Service Center

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December 12, 2023

Everyone was friendly, and it was a pleasant place to wait. The service was efficient. More

by lamijames
Recommend Dealer
Yes
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Dec 12, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
December 12, 2023

Some miscommunication at first, but ultimately I was very pleased. Overall, a very good experience. More

by jpconnery
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 12, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
December 11, 2023

Always done right with Rep Elliott. That’s why I keep coming back to Hartford Toyota. More

by jdoyle15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Hartford Toyota responded

We are very happy to hear Stephen provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
December 11, 2023

I have had a good relationship with Hartford Toyota since 2000 for both purchase and repair. More

by mrsvcombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
December 11, 2023

Easy professional knowledgeable It was easy to make the appointment. Bo was courteous , professional and knowledgeable More

by myklvee
Recommend Dealer
Yes
Employees Worked With
Bo
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Dec 11, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

Helpful
December 11, 2023

Quick, efficient work and friendly staff Knowledgeable about services and parts provided. Transparent Explained services well More

by fjuboori
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Muniz
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Dec 11, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
December 10, 2023

I have been to several car dealerships. I have never found someone like Ms. Janice with such a helpful and attentive approach. The mechanics are the best, She explained to me in detail the More

by Marco007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Janice and the team were able to help, and we hope to see you again! The Team at Hartford Toyota

Helpful
December 10, 2023

Htfd Toyota is the best by far . Since being a customer for these past few years I've been so impressed with everything . More

by FRANKPHYL
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Acosta
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Dec 11, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

Helpful
December 10, 2023

Attentive, good communication. On time and nice waiting room! Dealership is very, very, very clean More

by Lagarcia24
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 11, 2023 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

Helpful
December 10, 2023

I got an oil change for my car with the dealer and new fromt wiper blades replaced that shredded into pieces in the highway using them for the first time More

by quetcyrivera
Recommend Dealer
No
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Dec 14, 2023 -

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

Helpful
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