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Harvey Cadillac - Service Center

Grand Rapids, MI

4.9
81 Reviews
Call Service Center (616) 949-1140

81 Reviews of Harvey Cadillac - Service Center

Sort by
July 19, 2023

Professional, knowledgeable, friendly, caring, competent, trained, resourceful, go the extra mile to achieve timely service More

by type-samurai.0e
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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June 29, 2023

Always impressed with the excellent customer service. Very knowledgeable professionals capable of fixing any issues with my car. More

by carolinin080502
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Claude Segard
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June 26, 2023

The service department at Harvey Lexus is unbeatable. We are never disappointed, and we trust them. More

by Jtkmbrown
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
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June 02, 2023

The service consultant Joe DeKraker helped me make informed decision on my car. I would love to work with him again. It was my first time at Harvey's of GRR. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeKraker
Report | Print
May 24, 2023

Harvey Cadilac ,Grand Rapids has once again proved to be a leader in the automotive repair industry. Professional experience service writer. Tony Taylor was very helpful. Same day service on my Cts4. More

by Danamal64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Taylor
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April 28, 2023

Customer service is always great. Mike did a great job. In and out quickly with a very clean vehicle More

by Murraylake1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 24, 2023 -

Harvey Cadillac responded

Murraylake1 - Thank you for your business and your Five Star review! We'll pass this along to Mike also. Happy motoring!

April 05, 2023

Corine & Clyde were awesome… So so helpful Thank you everything was taken care of quickly & efficiency… I love my Lexus service More

by Carmen.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrine & Clyde service scheduler manager
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Apr 10, 2023 -

Harvey Cadillac responded

Carmen - We appreciate your business, kind words and Five Star rating - thank you!

March 28, 2023

Professional and honest and quality and work and timely. great great great great great great More

by stretchthree
Recommend Dealer
Yes
Employees Worked With
Brad, collision
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Mar 30, 2023 -

Harvey Cadillac responded

stretchthree - We appreciate your business and taking the time to leave us your kind comments and Five Star rating - thank you! The Team at Harvey Automotive

March 18, 2023

Excellent service, friendly courteous staff , short wait time to get my Lexus RX 350 serviced More

by burdettejohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Segard, Mike Linscott, Juan Pena
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Mar 20, 2023 -

Harvey Cadillac responded

John - Thank you for your business! We appreciate you taking the time to give us feedback on your Harvey Lexus service experience and your Five Star rating. Happy motoring!

September 23, 2016

Terrible Service Terrible service all around. I wouldn't recommend this dealership to my worst enemy. I had the worst customer service here that I ever have anywhere. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Report | Print
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