Haselwood Volkswagen Hyundai

A great dealership this is the best dealership there is. we have bought our last seven cars here at Hyundai both before and after it is Haselwood. Edwin is our salesma this is the best dealership there is. we have bought our last seven cars here at Hyundai both before and after it is Haselwood. Edwin is our salesman and now a good friend. great service and financing. we would never go anywhere else. More

Lack of Communication-The Epitome Of Customer NON-Servuce Door handle (passenger) of my brand-new car broken by salesman. Took it to Haselwood for warranty repair. Service writer Laurie Mellick ordered ice-cu Door handle (passenger) of my brand-new car broken by salesman. Took it to Haselwood for warranty repair. Service writer Laurie Mellick ordered ice-cube sized plastic part needed to repair. Heard NOTHING for a week. Dropped in and found that part was in hand, but needed painting. After a SECOND week, with NO contact, received a nonsense text message. Called for explanation. Was told that part had STILL not been painted. I sell books for a living. I have also been a U.S. Navr Supply Corps officer, responsible for feeding a ship’s crew, paying them,& ensuring that they had enough toilet paper to get through 105 day submarine patrol. I KNOW what good customer service is—-and is NOT. MY customers receive timely communication & prompt service. These people have no business even BEING in business. More

I feel like I'm joining a family! Kyrsten was an excellent car sales woman. She answered all of my questions and really listened to what I valued the most in a car. We also met all of Kyrsten was an excellent car sales woman. She answered all of my questions and really listened to what I valued the most in a car. We also met all of the staff a long the way and everyone made us feel welcome during the process. This is a great team with great deals! More

Great car buying experience . The staff was helpful during the buying process and after the vehicle was purchased. I am glad to do business with this local dealership. . The staff was helpful during the buying process and after the vehicle was purchased. I am glad to do business with this local dealership. More

Excellent customer service! Luke from Haswood was amazing! He did everything he could to help me and my husband look for a car for our expanding family. We are very happy with th Luke from Haswood was amazing! He did everything he could to help me and my husband look for a car for our expanding family. We are very happy with the Tiguan! Prefect suv for a family! Brandon from the finance department went over and beyond to help us get the car payment to the payment we wanted. Both guys were very helpful and extremely nice! I highly recommend both of these guys! More

Awesome follow through from start to finish. From the minute we pulled onto the lot, Alex was there to assist us in an otherwise tedious process of buying our next car. Not only was he informativ From the minute we pulled onto the lot, Alex was there to assist us in an otherwise tedious process of buying our next car. Not only was he informative and knowledgeable on the several cars we test drive, he walked us through the deal like a seasoned vet. Hazelwood VW/Hyundai followed through on their promise of a quality, well priced vehicle that we are excited to drive. They are the epitome of a quality, small town dealership that we will be proud to recommend to others. Thank you to Alex and Chris for making the experience we will want to repeat in the near future. More

Nate My Car guy I went to start looking for a car at haselwood VW Nate was the first to greet me, we walked around and he really listened to my needs for a car and I went to start looking for a car at haselwood VW Nate was the first to greet me, we walked around and he really listened to my needs for a car and budget , he didn't try and put me in something they had to sell, turns out I was his first test drive, we stayed in touch and I did research and if I Any questions he would find answers out for me long story short Nate is my car guy go see him he is new in this field I think he will go far thanks Nate More

Alex Kovalev Great guy! He worked with me over several days looking at many cars to try and find the one that was right for me. He even took the time to learn abou Great guy! He worked with me over several days looking at many cars to try and find the one that was right for me. He even took the time to learn about the type of car I was looking for so he could pre screen the car before I looked at it to make sure it was something I might want. I would recommend working with him to anyone! More

Good Car Buying Experiance thanks to Alex Kovalev Alex was professional: knowledgeable, personable, and easy to work with. We had a very good experience. We love our new car. We would not hesitate to Alex was professional: knowledgeable, personable, and easy to work with. We had a very good experience. We love our new car. We would not hesitate to recommend Alex or the dealership to any one. More

Zero pressure and easy to work with. We went it to get follow up service on our transmission issues. We bought our jetta and our service plan from a 3rd party and this dealership was work We went it to get follow up service on our transmission issues. We bought our jetta and our service plan from a 3rd party and this dealership was working on our behalf. Our hands were tied to our contract and they were not very understanding. This service department went beyond to help us out.. Service manager Kilie was great in helping us out.. So we went in and long story short we traded in our 96 jetta and bought a 14 jetta. And I believe we got a fair deal with a full service warranty.. Our sales associate Kyrsten was very helpful and showed us about 6 cars in poring down rain. Happy to be a part of their new family.. More