What can I say that's good about Hatch Motor Co out of Show Low, AZ. Well there isn't much. Justin with Hatch was great but when it came to their "floor manager" this guy is terrible. Has a very bad attitude with customers and can't take a little bit of heat. We presented a cash offer $2,000 less than the asking price on a used 2013 car and he said, " we have to much in this car we can't go that low". We told him it was only $2,000 of the sticker price of a 2013 car. We said it was only $17,200 and it looked at his employee and said it's only $17,200? We asked him how much he has invested into this car and he again said he didn't know. We asked him why he didn't know the prices of his cars and he instantly raged and said we just got this car a few days ago so EXCUSE ME (in a raged voice) for not knowing the price of the car. But I thought you said you could not go that low and you had to much in the car? He then came back with a counter offer and said he will only take as low as $19,200 jacking the price up $2,000 when they said they could come down on the price. (I know, tax, title, license fees etc.) but a cash price and you don't come down on the sticker price or cut a break on all the fees? Then he went to say he could sell us a used car for $21,500 and give us a $3,000 rebate for this same car but it was a new 2014. He would sell us a new car for less than he would a used 2013 car? Doesn't make much sense. A used car for $19,200 but a new car for $18,000? We said no and offered out a hand to shake to say thanks for the business and this "floor manager" turned around and walked away. Great customer service Hatch Motor Co of Show Low, AZ! Not!