Hawk Ford of St. Charles

Great oil change always gets the job done Got my car in right away and done in 45 mins right away and done in 45 mins More

Positive and welcoming environment. Everyone went above and beyond to help during my process of buying a car, Everyone went above and beyond to help during my process of buying a car, More

Fixed the problem fast. Great communication, the texting was easy to converse with while I was attending to other things. Great communication, the texting was easy to converse with while I was attending to other things. More

Called two days in a row several times trying to schedule with quick lane and no one would answer the phone when transferred. Very aggravating! Finally drove over to speak with someone, then was told quick with quick lane and no one would answer the phone when transferred. Very aggravating! Finally drove over to speak with someone, then was told quick lane no longer works on my vehicle when they had done it previously.Finally had to go over to the truck shop to schedule service in which they were very accommodating. More

We waited 10 months for our new Bronco but it was worth the wait. Bill Wackerlin was very helpful and kept us updated. We had some issues when the Bronco arrived (the heat wasn't working) and the dealersh the wait. Bill Wackerlin was very helpful and kept us updated. We had some issues when the Bronco arrived (the heat wasn't working) and the dealership got us a loaner and had it fixed in a day. We were very impressed with the level of service and appreciated the time/attention they gave us. Will More

Steve kept in contact with me as I left my car with the dealership over night and was able to fix the issue the next day. dealership over night and was able to fix the issue the next day. More

Great service! Friendly, helpful employees. Made my visit seem less and very convenient. Love Hawk Gord. Friendly, helpful employees. Made my visit seem less and very convenient. Love Hawk Gord. More

Excellent service, friendly and quick turn around time. This is the best dealership for service!! This is the best dealership for service!! More

This is very professional dealership, polite, very serious, they don't tried to sell you any unnecessary extended warranty's, all the paperwork very clear, they breakdown vehicle price, fees, taxes an serious, they don't tried to sell you any unnecessary extended warranty's, all the paperwork very clear, they breakdown vehicle price, fees, taxes and any additional paperwork, the way that should be, not like other dealerships that previously visited had a tag price on a vehicle and when i got there, the price suddenly went up and they tried to sell me a vehicle that I did like with bogus extended warranty's that are unnecessary, they only put me on a piece of paper the monthly payment without any explanation what I was buying, how much interest rate they were applying, this is a highly recommend dealer, thanks to Jeff Reckards for taking the time and explaining everything, answering all my questions and breaking down all the numbers very clear, his professionalism is beyond my expectations, great service , this was the most easy experience buying a vehicle More

Stopped by to see if they had time to change the oil in my Edge. Jennifer wrote up the repair order, I had a seat in the waiting room , had a donut, and was out the door in about a half hour. Great experie my Edge. Jennifer wrote up the repair order, I had a seat in the waiting room , had a donut, and was out the door in about a half hour. Great experience. This dealership has always had great employees that you can trust. More