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Heartland Toyota - Service Center

Bremerton, WA

4.7
277 Lifetime Reviews Review Dealership

277 Reviews of Heartland Toyota - Service Center

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October 05, 2020

"This guy is on it for me. Far exceeding my expectations...."

- monica barry

This guy is on it for me. Far exceeding my expectations. He said he would take care of me and he has. Thanks Rabar much appreciated.

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Recommend Dealer
Yes
Employees Worked With
Oct 06, 2020 -

Heartland Toyota responded

Monica, we appreciate you and your wonderful feedback! Thank you for such a kind review!

October 03, 2020

"Excellent service, friendly, energetic, and exciting...."

- adamd24

Excellent service, friendly, energetic, and exciting. Helped with selecting which plan best fit our needs and worked with our limitations. Very well done. Would recommend

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Yes
Employees Worked With
Other Employees : Sarah Hager
Oct 05, 2020 -

Heartland Toyota responded

Thank you for the fantastic feedback! We appreciate you and your recommendation!

September 03, 2020

"Rabar went above and beyond with his customer service...."

- Steven

Rabar went above and beyond with his customer service. When the dealership would not step up to give me a loaner for the day, since my vehicle needed an all day service appointment for warranty work (recall)... he stepped up and paid for a rental car for me. That’s the kind of service that separates the good from the great.

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Yes
Employees Worked With
Sep 10, 2020 -

Heartland Toyota responded

Steven, thank you for the feedback! We appreciate you and your review of your experience with us!

August 21, 2020

"Excellent beyond my expectations. This dealership has..."

- Jspears

Excellent beyond my expectations. This dealership has customer service perfection . They took care of all of our needs and gave us an amazing deal on our new vehicle

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Yes
Employees Worked With
July 26, 2020

"Mike was an amazing person who helped me make the..."

- Keyana Amado-Pierce

Mike was an amazing person who helped me make the decision to buy my very first car. He helped me with pros and cons of each car he showed me. Never pressured me into buying a car. He cared about me making the right decision, and i greatly appreciated him for that!

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Recommend Dealer
Yes
Employees Worked With
Mike Columbus
Jul 27, 2020 -

Heartland Toyota responded

Thank you, Keyana, for the wonderful review!

November 24, 2019

"Always great!"

- shflash

This dealership is top notch. I purchased a vehicle from Rabar Ali in 2017 - from the internet sales team to the floor sales, everyone was super helpful and never once did I feel pressured to buy one thing over another. They always answered all my questions and made sure I made the right choice for me. Now, almost three years into my vehicle, I return for scheduled service. The service team is outstanding as well. I am never there longer than necessary, they keep me posted on the status and offer any assistance I need while I wait. Because I wait for my vehicle typically, I am able to utilize their service lobby offerings - wow! Beverages, food, etc. All great! This time Jacob Wiegel assisted and was very friendly and informative. I was also able to receive an upper body chair massage right in the lobby with Julie. It was A-MAZING! What a wonderful way to start my morning. Overall experience at Heartland Toyota is fabulous and will continue to take my car there.

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Recommend Dealer
Yes
Employees Worked With
Jacob Wiegel, Julie-LMP
Nov 25, 2019 -

Heartland Toyota responded

We are so glad to hear about your continued remarkable experiences with us! We look forward to seeing you again!

November 16, 2019

"Great Service, Great Dealership!"

- Aaron Brogdon

Sarah Hager was very helpful and informative. I was walked through everything step by step, and never felt pressured or uncomfortable. Very friendly atmosphere, great people, and a spectacular dealership! I will be coming back for sure!

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Yes
Employees Worked With
Sarah Hager
Nov 18, 2019 -

Heartland Toyota responded

Aaron, thank you for leaving a fantastic review! We look forward to seeing you again!

October 31, 2019

"Information Request"

- webbkirk

I requested information about fixing a damaged door. Heartland directed me to a body repair shop that could do the work. I don't need any more words.

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Recommend Dealer
Yes
Employees Worked With
Kimber Bolin
Nov 01, 2019 -

Heartland Toyota responded

Thank you for the kind review!

October 10, 2019

"Man oh man! I can’t say enough great things about Aaron..."

- Casey Wolf

Man oh man! I can’t say enough great things about Aaron and my service at Heartland Toyota. They are alway so sweet and helpful with everything they do. By golly miss molly I will go back there until I’m pushing daisies. Plus I heard from a very reliable source that he’s kind of a big deal. If story has it, in fact, he has many leather bound books and his desk smells of rich mahogany. If you want a family every time you need anything related to vehicles I’d go back to that fine establishment and have their warm hearted staff help me out!

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Recommend Dealer
Yes
Employees Worked With
Oct 11, 2019 -

Heartland Toyota responded

Casey, thank you for leaving us such an incredible review of your experience with us! We are so glad to hear of your satisfaction with our service team! We look forward to seeing you again!

August 27, 2019

"Mandy was great!"

- Demi Rasmussen

Mandy was very helpful and clear and kind. She was also quick, answered all my questions, and gave me enough time to make decisions. She has a very fine level of customer service. All your people who have helped me have been very good, but Mandy is definitely a cut above them all.

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Yes
Employees Worked With
Mandy in Service
Aug 27, 2019 -

Heartland Toyota responded

Demi, thank you for giving us feedback on your experience. We are glad your questions were answered and we look forward to seeing you again.

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