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Heiser Chevrolet

West Allis, WI

4.1
1,868 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 1,868 reviews

April 11, 2022

Took it in for airbag recall. Did that fine. Then got a phone call telling me it needed trans cooling lines. $700. Worth. Told them to go ahead and also check drivers door, squeak More

by Bobber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Catanese
Apr 12, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

April 06, 2022

Had oil changed. Brake inspection passed when from pads where almost metal on metal. Also asked to check for noise I was hearing. Found no problem and ended having a More

by Jradosta
Recommend Dealer
No
Employees Worked With
Don’t know name of service writer that wrote my truck up the Saturday I was there.
Apr 08, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

Apr 08, 2022 -

Jradosta responded

I explained what happened, What is me calling to explain again going to do? I won’t be back. Thank you

April 06, 2022

Thank you Dave and Brad for your help with me for purchasing my leased vehicle More

by EIEEUI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear David and Brad were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 05, 2022

Purchased a used truck and my salesman name was Steve . very professional straightforward gave me the good and the bad about that truck without taking me around the corner and back.very trustworthy.gave me More

by RISINGSUN1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Steve was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 05, 2022

Fast and friendly, love the information that you get about your vehicle so you won't be in the dark about future repairs. More

by SAMDAWSON768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 06, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 05, 2022

Service department was good they were on the ball assisted by sales consultant Amy Elertson More

by LADYGIRL2454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Elertson, Service Team
Apr 06, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 05, 2022

They did the recall fix and then proceeded to scare me not to get on the road as the tire rod was broken and estimated $1500 to fix. I decided to drive home 3 hrs away and get it fixed for $267. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Catanese
Apr 06, 2022 -

Heiser Chevrolet responded

Mike, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

April 04, 2022

They never fixed my window said it was fine it is not never reset my oil change reading so I'm wondering if I ever got one so I'd anything happens because of oil not happy with this at all More

by pmalz329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 04, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

April 04, 2022

Everyone is always friendly and professional. I walk away from the dealership most of the time during my vehicles service. Service takes the time to find me and let me know my truck is ready. More

by KUEHME
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 03, 2022

Called to make appointment. . tryed to get in on Tuesday no time was open so did a friday. My son had a appointment on monday something went wrong with his time so he called and More

by MARTINBLUEEYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Apr 04, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

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