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Heiser Ford Lincoln

Glendale, WI

4.1
1,574 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,574 reviews

December 03, 2020

Thank you Pat C. and Kristina B. for all your help. We got approved for a 2020 Ford Fusion! WOW! We appreciate all you've done. More

by pkavonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck
Dec 08, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with Pat and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 03, 2020

I have always had fast and friendly service. Never had to wait long.. Your cashier, on the other hand was in a rush to get me out. Very rude in my opinion. More

by swabo57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Dec 08, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2020

Zak was easy to talk to and had the information on the vehicle to get the purchase agreement done. I’m recommending him to family and friends for their future car purchases. More

by ROJAS1E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Krushas
Dec 02, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive review! We are thrilled to hear that you had a great experience with Zak and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2020

Kept me waiting past appointment time. Took 4 hours to determine they didn't have the part. Said they would call when part came in. Never did. More

by ALLROB
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Team
Dec 21, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! I apologize about your wait time. I have sent your feedback to our Service Manager in an effort to better our business and employees. If you have any additional feedback, please do not hesitate to reach out to our Service Manager Pete Cooney directly by phone at 414-247-8850 or by email at peter.cooney@heiser.com.

December 01, 2020

Very clear results of inspection and a quick follow-up to solve the issue. Last visit was for general maintenance and I was in and out fairly quickly. More

by Duke19371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive review! We are thrilled to hear that you had a great experience with Joe and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2020

I have been very pleased with Heiser Ford over the years. My recent purchase of my 2020 Ford Explorer was no exception. My sales rep helped me to find exactly what I was looking for, he communicated with me More

by PETEBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Kristina Beck
Nov 30, 2020 -

Heiser Ford Lincoln responded

Dear Pete, Thank you for the 5-star review! We are thrilled to hear that you've had a great experience with the Heiser team over the years. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2020

The staff was professional, courteous and timely. I was called after the completion of work and quoted a price. I plan to get more work done to my vehicle due to this pleasant experience. More

by R Harmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy, Service Team, Andy Bromeland, Kirk Jakovec, Matthew Pulaski
Nov 30, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2020

Dealership staff was very nice and courteous. Working with Hutch was a pleasure and he helped us find the car we wanted quickly, and for a good price. More

by Explorer 4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive review! We are thrilled to hear that you had a great experience with Hutch and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2020

In all my time I have never Ever dealt with such a courteous, professional, caring and knowledgeable dealership. Your employees are beyond exceptional. Thank you!! More

by lawrencekreiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Dave Vajgrt, Kristina Beck
Nov 30, 2020 -

Heiser Ford Lincoln responded

Dear Lawrence, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 28, 2020

Fantastic service, very friendly, and no pressure buying experience. Fastest and easiest car buying experience that I’ve ever had, including the financing conversation. Thank you! More

by inmanl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in finance - very nice, Dave Vajgrt
Nov 30, 2020 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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