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Heiser Ford Lincoln

Glendale, WI

4.1
1,574 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,574 reviews

July 22, 2022

They didn’t fix my problem the first time but it appears to be fixed after round 2 at the shop. More

by LMA04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jul 26, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for giving us another chance and your valuable feedback. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 20, 2022

The dealership is very easy to work with. Excellent customer service, with very knowledgeable employees. More

by MICHAELJDEWEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck, Blain Boudreau, Jordan McGee
Jul 25, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 19, 2022

Jeremy is a great salesman. He had great knowledge of the car that I was interested in help me throughout the process of getting the greatest deal I could want. More

by washechekscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goran Filipovic, Jeremy Laidler
Jul 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Jeremy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

July 19, 2022

Mercedes was great. Made me feel appreciated, like valued customer. I would definitely recommend Heiser More

by mhool.shr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jul 25, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mercedes. We look forward to working with you again in the future.

July 17, 2022

The folks at Heiser Ford always treated me well and solved whatever problems I had. More

by mayerhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Jul 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

Jul 19, 2022 -

mayerhoff responded

I have sold the 2015 C-Max you serviced.

July 16, 2022

Best place to buy a car in Milwaukee. See Hutch for all your car needs More

by Edwdavid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Gerke, Mercedes Taft
Jul 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 15, 2022

Great service previously, however I wanted my car serviced earlier and I was referred to your overflow lot on 76th Stt and had a horrible experience ! Charged $476.00 and had to bring it back the nex More

by jeb12inc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

July 15, 2022

Service work longer than expected w/o communication. Staff unaware and no service skills. During pickup, the ladies laughed and said “I told you it wasn’t going to be done” to another employee. Service More

by Smartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mercedes Taft
Jul 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

July 14, 2022

They are always trying to do a great job. They kpt us informed about the progress of my job More

by Bristol gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom ikert, Kristina Beck, Service Team
Jul 19, 2022 -

Heiser Ford Lincoln responded

We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 13, 2022

They were very knowledgeable and persistent in finding out what was wrong with my vehicle and after a little bit of patience on both end we did More

by Curtis R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Mercedes Taft
Jul 19, 2022 -

Heiser Ford Lincoln responded

Curtis, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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