4,111 Reviews of Heiser Toyota - Service Center
Peter was good on attending while I was wailing for the front desk person.He was precise on explaining required follow ups front desk person.He was precise on explaining required follow ups More
This dealership has always been amazing. This was no exception. They always very clearly care about their customers and want to do what they can to help. This was no exception. They always very clearly care about their customers and want to do what they can to help. More
I basically went there for an oil change and told them i needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side m needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side mirror replaced . Well the oil change went fine but they said nothing was wrong with my tire and and filled it up. I told them something is wrong because I constantly fill it and refill the tire. And then from the day I bought my car , it came with a cracked side view mirror and my salesman Darren said just bring it back and they will replace it free of charge. I called a few times and they said they’re in the process of ordering it, which prolonged things for a couple months. Then I go to Toyota in person and not 1 person had any recollection of the deal to get the mirror replaced. I even say Darren in the hallway and he said he doesn’t remember saying that. I feel like I was stabbed in the back I spoked with Darren and the financial manager about the mirror. I’m not satisfied. More
Excellent service from start to finish. Joe and his team really helped me get back on the road Joe and his team really helped me get back on the road More
There is no driver service on the weekend and it is very hard for leaving the car there and wait for it. hard for leaving the car there and wait for it. More
Service was good. My only complaint is they didn't read the odometer & I was given recommdations for next time based on wrong mileage. When I called afterwords to corr My only complaint is they didn't read the odometer & I was given recommdations for next time based on wrong mileage. When I called afterwords to correct mileage I was told we'll take care of it nextime. Windshield sticker also has wrong mileage More
Representative who helped us was excellent. Prompt service eith reasonable wait time and complete description of service needed to address the ptoblem. Prompt service eith reasonable wait time and complete description of service needed to address the ptoblem. More
Friendly and courteous. Even though I came on the wrong day of my appointment he was able to get me in for the service I needed. Even though I came on the wrong day of my appointment he was able to get me in for the service I needed. More