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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,111 Reviews
Call Service Center (414) 357-2100

4,111 Reviews of Heiser Toyota - Service Center

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September 22, 2022

The Gentleman that checked me in was very professional and polite. He kept me informed on what was going on and what was done. More

by JODYO1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy is not listed when I had my oil changed
Report | Print
Sep 26, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2022

We’re from out of town, called in a crunch with an emergency. Kyle got us in and completely taken of rapidly. Thank You More

by jaybigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle - Service
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Sep 22, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2022

Kyle and the mechanic explained what was going on with my car and kept me informed of the progress. More

by GANDIASTEPHANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Sep 22, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2022

John is very helpful, friendly and responsive. Everyone I have come in contact with has been friendly. More

by Tbba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlson
Report | Print
Sep 22, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 17, 2022

Professional, courteous and knowledgeable staff. My service was completed on time and it was an all-around good experience. More

by GIJO717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlson
Report | Print
Sep 19, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 17, 2022

Horrible communication,when picked up not 1 person could tell me what was or wasn't done they had no information to give me and knew nothing about anything! This is my 2nd time coming back for same issue an More

by NICOLEMARIEZ03
Recommend Dealer
No
Employees Worked With
Jordan sales
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Sep 19, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

September 16, 2022

Service dept. needs to be more thorough, efficient. I don't feel as though the mechanics take pride in their work. I shouldn't have to top off fluids, or put air i More

by SMOOTHBREWBK2
Recommend Dealer
No
Employees Worked With
Bob Arciszewski
Report | Print
Sep 19, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

September 16, 2022

Very friendly and helpful staff I will recommend this dealership and stop again when I need to. More

by jkz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Report | Print
Sep 19, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 16, 2022

Courteous, efficient service staff. Comfortable waiting area. Best General Manager! I'm so pleased to be a Toyota owner! More

by JUDY.PERSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carlson
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Sep 19, 2022 -

Heiser Toyota responded

Judy, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 16, 2022

Came for an oil change and tire rotation. Didn't have my lug nut key so Heiser allowed me to come back. Friendly staff with very appealing waiting area. More

by rs1973j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Report | Print
Sep 19, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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