Heiser Toyota - Service Center

Everyone there had a great positive attitude and commitment to providing good service! I will certainly return! commitment to providing good service! I will certainly return! More

Nice people. Friendly and helpful. I will take my car back there everytime to get it fixed Friendly and helpful. I will take my car back there everytime to get it fixed More

Purchased a 2019 Highlander from Heiser knowing there was an issue with one of the mirrors. The mirror was on order and I had to come back to have it replaced. On the way down I noticed the low tire pressure an issue with one of the mirrors. The mirror was on order and I had to come back to have it replaced. On the way down I noticed the low tire pressure light came on. I asked them to take a look at it as I was traveling out of state and wanted to make sure my family was safe. Within minutes Vincent came and told me there was a plug in the tire that was leaking and instead of throwing another plug in the tire they put a brand new tire on at no charge. This made me feel very good about our trip and was impressed on how quick they took care of the tire and mirror and got us on our way. Top notch service for sure. More

My repair was done before the time promised. Signed, happy customer. I will be sure to recommend Heiser Toyota to my friends. Signed, happy customer. I will be sure to recommend Heiser Toyota to my friends. More

The service writers were overwhelmed and understaffed when i arrived. when I was finally talking to the service writer, he asked what I was there for (which he should be able see in system) and I noticed when i arrived. when I was finally talking to the service writer, he asked what I was there for (which he should be able see in system) and I noticed behind him a special flashing through their monitor on the wall that included an oil change, tire rotation, multi point inspection, battery test for the same price as the oil change only: $59.99. When i asked for that better service package he said it would cost more to do the those additional services. I showed him him the ad behind him, to his surprise. I got the better deal, but was surprised he didn’t know it was available. Otherwise, experience was fine and fast. More

Booking appointments for service is always friendly and efficient. Appointment intake is a little confusing, probably due to the lingering constraints of Covid. Service customer relations staff is always r efficient. Appointment intake is a little confusing, probably due to the lingering constraints of Covid. Service customer relations staff is always respectful and knowledgeable More

I’ve been servicing at this dealership for over 11 years and have always been completely satisfied. and have always been completely satisfied. More

Great service, great turn around for the oil change! Will definitely come back again soon! Will definitely come back again soon! More

Customer service was good. Shane really took care of us and stayed informative about our vehicle Shane really took care of us and stayed informative about our vehicle More

Good thorough service. They did not have parts available so we did not not do more. They did not have parts available so we did not not do more. More