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Hello Mazda of Valencia

Santa Clarita, CA

Overview
Reviews
4.7
89 Reviews
Call Dealership (844) 269-3560

24111 Creekside Rd

Santa Clarita, CA

91355

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Showing 89 reviews

August 25, 2022

Great customer service, everything was done quick and accurately. Had such a great experience and would highly recommend. More

by hernandez7024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
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Aug 27, 2022 -

Hello Mazda of Valencia responded

We're honored you took the time to share this awesome recommendation for us, and so happy you had a great experience at Hello Mazda. We look forward to seeing you at your next visit!

Helpful
August 16, 2022

Helpful friendly staff. Transparent technicians. Love the video breakdown and online interface. Feels like I truly premium experience More

by mikepolidore516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Reputation dotcom
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Aug 20, 2022 -

Hello Mazda of Valencia responded

Thank you Mike, we love providing premium service to our customers and appreciate you taking time to post your comments about the direct-to-tech experience. I'll pass your kind words on to Randy your service advisor! Have a great day and hope to see you again.

Helpful
August 12, 2022

Great customer service! Friendly, courteous and informative of service and options. Appreciate the team very much. More

by Eunice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Reputation dotcom
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Aug 14, 2022 -

Hello Mazda of Valencia responded

Eunice, thank you for your kind words and this wonderful review! We'll pass this along to Randy Janjuh, your service advisor and his manager Alex Guzy. We hope our team can be of service to you again in the future! Best wishes, Hello Mazda of Valencia Service

Helpful
August 09, 2022

I had a great experience at Hello Mazda of Valencia. The dealership really welcoming and in the process of a full remodel. I cannot wait to see it when it’s done. More

by Janelle Aispuro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Borrell, Reputation dotcom
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Aug 12, 2022 -

Hello Mazda of Valencia responded

Hi Janelle, thank you so much for your positive comments about Clay and our new Hello Mazda! We look forward to your next visit, and will pass your review on to team member Clay Borrell, he's awesome. Enjoy your day.

Helpful
August 01, 2022

Extremely friendly & helpful. Made sure everything was perfect with our new car. Would definitely go back. More

by Reneeam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay & Lerca
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Aug 12, 2022 -

Hello Mazda of Valencia responded

Thank you for your comments and great review! We strive for 100% satisfaction and we're so happy you experienced that with Clay and Lerea. Look forward to seeing you again here at Hello Mazda! - your Hello Auto team

Helpful
July 23, 2022

Great service. Prompt, courteous and very very professional. My second visit to this dealership and I will definitely be returning. More

by gmartirossiangarik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Aug 12, 2022 -

Hello Mazda of Valencia responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hello Mazda! We hope to be of service to you again in the future.

Helpful
July 23, 2022

Awesome and fast service. Randy explained what is to be expected. The video showing what is serviced just nailed it. More

by Atem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Aug 12, 2022 -

Hello Mazda of Valencia responded

We're happy to be able to show you the quality of work our technicians provide on our direct-to-tech video! And we've passed along your kind comments to Randy, your service advisor as well. Thanks so much for your stellar review! - your service team at Hello Mazda

Helpful
July 21, 2022

Top notch Service department. Think the guys name is Alex. Alex and his team have to be one of the best experience I have had. Ford guys across the way are so unhappy in compariso More

by rustynailcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 12, 2022 -

Hello Mazda of Valencia responded

Thank you for your great review; we are happy to pass along your comments to Alex Guzy and the team here at Hello Mazda of Valencia! Have a great day and hope to see you again.

Helpful
July 16, 2022

Disappointed with recommendations for some services already/recently done. I feel somewhat deceptive (or incompetent) practice. More

by skyagade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allondra and Randy
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Jul 16, 2022 -

skyagade responded

nothing

Helpful
July 14, 2022

Be very careful dealing with them. They do not fulfill what is promised. Its a dealership. More

by furyem
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Henry leers Graham
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