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Henderson Hyundai Superstore
Henderson, NV
2,254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,254 reviews
December 08, 2022
Henderson Hyundai has the worst customers service I have ever experienced and Josh in the service department is the rudest and most disrespectful person I've ever met. ever experienced and Josh in the service department is the rudest and most disrespectful person I've ever met. More
by marilynmillender
Employees Worked With
Joshua, Service Department
Helpful November 01, 2022
I have been driving Luxury cars most of my life. I have this Hyundai car for regular purposes. I made an appointment for the first time as my car was sitting in my car garage for a while because no I have this Hyundai car for regular purposes. I made an appointment for the first time as my car was sitting in my car garage for a while because no one drives it. Josh was my advisor. I was promised a loner car. I have never had such a bad experience where the customer service was so poor. upon my arrival to the dealership, Josh was blunt stating he did not have the loner car. There was no apologetic or humble attitude. I am a doctor. I got surprised as I had to call Uber that took about 20 minutes to arrive. I was delayed where I was supposed to be because of this carelessness and the adviser who promised the loner car but did not arrange it. Had he told me upfront, I could have my ride arranged. Furthermore, Josh left that evening without calling me if the car was ready for pickup. Is that a great service? More
by ai287
Employees Worked With
Joshua Youngblood
September 04, 2022
Josh was an excellent representative of your dealership; followed up with us when parts were not available. Told us when parts were in and setup a date for the repairs. He is also a very pleasant person t followed up with us when parts were not available. Told us when parts were in and setup a date for the repairs. He is also a very pleasant person to work with. More
by DUTCH92834
Verified CustomerEmployees Worked With
Joushua Youngblood, Jason DaSilva
August 19, 2022
I go to get maintenance service at Henderson Hyundai since my 2017 Sonata was new, over 5 years now and my service advisor, Bennie P. is always straight and honest with me and he is very knowledgeable a since my 2017 Sonata was new, over 5 years now and my service advisor, Bennie P. is always straight and honest with me and he is very knowledgeable and helpful with service & car advice. More
by George H.
Employees Worked With
Bennie Pacheco
August 08, 2022
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Henders9n Hundai More
by SHUTLIDS
Employees Worked With
Daniel Ramirez, Paul Klepper
August 03, 2022
Jamal, our sales representative, is the reason my husband and I chose to lease our new vehicle from Hyundai. Because of him, we knew that we wanted to purchase our vehicle before we left the lot. I was a ne and I chose to lease our new vehicle from Hyundai. Because of him, we knew that we wanted to purchase our vehicle before we left the lot. I was a nervous wreck before visiting Hyundai because I was so confused with what kind of car I wanted after days of searching around. But that changed when we visited Hyundai and met Jamal who was patient and listened to what my husband and I were looking for in the purchase of our next vehicle. The first car he showed us was the car we decided to lease and he took his time to show my husband and I every feature on the vehicle, step by step making us feel so comfortable with what Hyundai had to offer and all the new technology and features Hyundai has invested in for the style of car we chose. He answered every question and showed us how everything worked. No dealership, throughout our car search, had a person that truly introduced me to a car like Jamal. Most persons leave you hanging and don't show you all the cool features and buttons of the car leaving you to go read up and learn the car on your own where half of the time you miss out on knowing some of the great features the company has spent time to create and include in their cars for drivers to enjoy. Jamal made all the difference, he is EXCEPTIONAL and is the reason we would recommend this dealership and our new Car! More
by Buttur
Employees Worked With
Jamal Hashimi, John Kawamura
