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Hendrick BMW

Charlotte, NC

4.8
609 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 609 reviews

January 09, 2020

I want to thank Michael for a smooth transition that’s one sales guy I recommend. He did all he can to provide good customer service More

by Pbmercedes
Recommend Dealer
Yes
Employees Worked With
Micheal
Jan 13, 2020 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

January 07, 2020

Issue with JBE in my Mini The service was done professionally. It did take a few days to fix, as it was a complex job and the service was overloaded during the Jan 1 holiday t More

by KR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Jan 08, 2020 -

Hendrick BMW responded

Thank you, your wonderful feedback and rating mean a lot to us.

January 01, 2020

Abrah did a fantastic job! He was very courteous and listened to our wants, needs and desires. Abrah was able to work out a deal so we wouldn’t have to drive to Virginia for a vehicle. Thank you Hendric More

by MMcAteer
Recommend Dealer
Yes
Employees Worked With
Abrah
Jan 05, 2020 -

Hendrick BMW responded

We are so happy to read such a great review about Hendrick BMW!

December 30, 2019

The service at this dealership is impeccable! Mr. Saad Mubarak provides exceptional service with excellent care and consideration. You are treated like they would treat a family member! More

by MaryQ3
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Jan 05, 2020 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

December 28, 2019

Great job and was pretty quick in and out. JP did a great job. Waiting area was comfortable and Wifi worked great. Made me on time for the rest of my plans for the day. Thanks More

by mcarlisto
Recommend Dealer
Yes
Employees Worked With
JP Kemp
Jan 05, 2020 -

Hendrick BMW responded

We're glad you had such a wonderful experience with us!

December 27, 2019

Andres Gil did a phenomenal job selling us a used car As a previous customer of Hendrick Mini and BMW Northlake and Audi Northlake, I was delighted with a no hassle purchase of a used car when dealing wit More

by jouelv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Gil
Jan 05, 2020 -

Hendrick BMW responded

Jouelv, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

December 20, 2019

Technician Ryan Thor is top notch I have done business with this dealership since 1980 and for the most part I have been pleased with the service and outcome of work. More

by pawlm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thor, Kim Kovach, JP Kemp
Jan 05, 2020 -

Hendrick BMW responded

Thank you so much for the positive review!

December 19, 2019

Consistently excellent service. I have purchased several BMWs from this dealership over the years, and the staff, from sales to service, have always been courteous, professional and More

by genekatz313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many over the years
Jan 05, 2020 -

Hendrick BMW responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

December 11, 2019

Phenomenal experience all the way around. Mike Morrow has been “our guy” for about 11 years now. Top notch customer service. They really go out of their way to make the car buying experience as pleasant as i More

by Jason.gentry
Recommend Dealer
Yes
Employees Worked With
Mike Morrow, Sadd Mubarak
Jan 05, 2020 -

Hendrick BMW responded

Jason, thanks for your praise and kind comments about our team.

December 09, 2019

The service department is always courteous and helpful The service department is always courteous and helpful. They explain things well and don't charge for things they don't have to. I would seriously con More

by MINI28210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiki
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