Hendrick Chevrolet Shawnee Mission

Everyone was very helpful and gave me all the information I needed to make a good decision on my next vehicle! Thank you Luis! I needed to make a good decision on my next vehicle! Thank you Luis! More

Luis and the Hendricks team made our new Tahoe purchase fantastic! Luis's knowledge and assistance throughout the process were invaluable. He's a great person to work with. The team's seamless collaboratio fantastic! Luis's knowledge and assistance throughout the process were invaluable. He's a great person to work with. The team's seamless collaboration and commitment to exceptional service were evident. Our experience was not just transactional; it was enriched by their expertise. Thank you, Luis and the Hendricks team, for making our car-buying journey smooth and enjoyable. Highly recommend for anyone seeking a knowledgeable and personable team for their automotive needs! More

I went in to get air in my back tire when they found a nail… they promptly fixed took about an hour and I was taken care of… I only go there for all my car service… I trust them and not try to sell me som nail… they promptly fixed took about an hour and I was taken care of… I only go there for all my car service… I trust them and not try to sell me something… More

I love the new text updates while I'm waiting in the lobby. everyone is always very nice - which makes a world of difference right now when customer service is so poor most places. lobby. everyone is always very nice - which makes a world of difference right now when customer service is so poor most places. More

I really love how the new Silverado drives! Getting it was the best ever. Thanks a bunch, Luís! He made everything easy and smooth. From picking the Silverado to finishing up the paperwork, Luí Getting it was the best ever. Thanks a bunch, Luís! He made everything easy and smooth. From picking the Silverado to finishing up the paperwork, Luís was great. The ride is even better than I thought. Luís made it the best buying experience. Big thanks to him for doing such a good job. I appreciate it a lot! More

Amanda my service consultant was extremely personable,efficient,communicating and resourceful throughout my service process. Service Management and team did an excellent job on my vehicle. I h personable,efficient,communicating and resourceful throughout my service process. Service Management and team did an excellent job on my vehicle. I highly recommend this service center. Just plain awesome. More

"Chris and the entire team at Ken Ussery's dealership truly exceeded my expectations with their exceptional service and professionalism. From the moment I stepped into the dealership, the level of commun truly exceeded my expectations with their exceptional service and professionalism. From the moment I stepped into the dealership, the level of communication provided by Chris was outstanding. He took the time to understand my preferences and requirements, ensuring a personalized experience throughout the entire process. I must express my gratitude to Ken Ussery, who played a pivotal role in securing an incredible deal for me. His expertise and dedication were evident as he navigated the complexities of the purchasing process, ensuring that everything went seamlessly. Ken's commitment to customer satisfaction truly sets him apart. The highlight of my experience was undoubtedly the transformation of my Camaro. Chris and the team showcased their expertise, leaving no detail untouched. The Camaro now looks not just good, but exceptional, a true testament to their commitment to excellence. For anyone in search of a top-notch dealership experience, I highly recommend paying a visit to Ken Ussery and his team. Their dedication to great communication, coupled with their ability to secure fantastic deals and ensure a smooth process, makes them the go-to destination for automotive needs. Thanks to Chris, Ken, and the entire team for making my car-buying experience truly memorable!" More

Thank you so much for all your help! My car came out of the workshop with everything fixed! Thanks, Luis, for translating and helping me with everything! Your assistance made a significa My car came out of the workshop with everything fixed! Thanks, Luis, for translating and helping me with everything! Your assistance made a significant difference in my experience. I truly appreciate your efforts in making sure my car got the necessary repairs and explaining everything in a way I could understand. Your translation was invaluable, and your support throughout the process was outstanding. My gratitude for your professionalism and dedication. I feel fortunate to have had your help, and I'm delighted with the results. Muchas gracias again for going above and beyond! More

The response time for scheduling a viewing of the van and discussing pricing was impressively swift. Upon expressing my interest, the team promptly facilitated the process, ensuring a timely and efficient ar discussing pricing was impressively swift. Upon expressing my interest, the team promptly facilitated the process, ensuring a timely and efficient arrangement. This level of responsiveness not only showcased their commitment to customer service but also made the entire experience seamless. Being able to promptly view the van and engage in discussions about pricing reflects their dedication to providing a convenient and customer-friendly experience. Overall, the quick response time added a positive dimension to my interaction with the dealership, setting a commendable standard for efficiency and customer satisfaction. More

Great service beginning to end! Salesforce worked hard to get what I wanted. Put me in a loaner til it arrived. Relationships folks! You build one and everyone there goes out of thi Salesforce worked hard to get what I wanted. Put me in a loaner til it arrived. Relationships folks! You build one and everyone there goes out of thier way to maintain and keep it...each and every visit. That was back in 2017. I have continued to use the dealership for most services. As well, helped a friend get a truck here. I was just there again today, 12/22/23. Superb service and all around great folks. I will miss Rachel in service but got great help from Amanda. More