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Hendrick Chrysler Dodge Jeep RAM Hoover - Service Center

Birmingham, AL

4.8
1,020 Reviews

1,020 Reviews of Hendrick Chrysler Dodge Jeep RAM Hoover - Service Center

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April 18, 2024

Kaitlyn was extremely nice and helpful during my visit! The service department ended up having my vehicle serviced well before I expected it to be ready. Couldn’t be happier with the experience here! More

by Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Chris Sloan and Kai in the service department provided exceptional customer service while taking care of my JLU 392. Their professionalism and communication were superb, and that is why we’ll be repeat c More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sloan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai
April 17, 2024

Emily has done a great job in service always ready to help with any problem. Pleasure to work with More

by willettjkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Great communication and excellent work. Got my car in and out in a timely manner and kept me updated through the whole process. More

by Vdg396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Exceptional service and timely results. Went over and above expectations. Highly recommend this dealership and Mike More

by perry.algren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Andrew in service is best best best best best best best best best best best, why 15 words? More

by veteranconceptsedc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilhelms
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Andrew is the best ever hands down- go see him if you want the greatness More

by patrick.kevin.farrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wilhelms
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

My service advisor Mike was very courteous and helpful. I would recommend service with Hendrick anytime. More

by quackingturtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Great quick service, polite customer service. No problems and we were out in 45 minutes More

by thomasvincent165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farnham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

I worked with Emily in service, regarding my 2013 Dodge Charger. They were very upfront regarding the problems that I had. They worked with my extended warranty. Definitely recommend using them. More

by tuckerh0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Helvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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