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Hendrick Toyota Concord

Concord, NC

4.8
938 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 938 reviews

November 04, 2021

Very transparent, kind and helpful, Thank you for your help in putting a request in for a new vehicle, More

by tim.park.mt.o@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Nov 06, 2021 -

Hendrick Toyota Concord responded

Tim, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager

November 02, 2021

i was able to drop my car off before work and my advisor Chris Haynes took care of everything for me. I came and picked it up after work, it is so convenient. More

by jonesnah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Nov 03, 2021 -

Hendrick Toyota Concord responded

We are very happy to see that Chris Haynes provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

November 01, 2021

Service writer Steven Spooner was great. He is very knowledgeable and respectful. I will continue to come back and work with him. More

by laurenpaige277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Spooner
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars, Lauren. We look forward to your next visit. Vernita, Customer Relations Manager

November 01, 2021

Abadi is awesome! He takes the time to answer all of my questions regarding my vehicle. He thoroughly goes over the paperwork and next steps so that I am well informed on what I need to do to keep my vehic More

by avamariah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Nov 03, 2021 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about our team member Abadi Almasri. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Concord! We look forward to see you again. Vernita, Customer Relations Manager

November 01, 2021

I was having an issue with my driver side front wheel and even though I didn’t have an appointment on a very busy Saturday the folks in service fit me in and were able to resolve the issue. Even though they More

by Thumper381
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Haynes, Justin Dreyer, Jordan Gladden
Nov 03, 2021 -

Hendrick Toyota Concord responded

We are happy you found our staff to be so supportive during your experience here at Hendrick Toyota Concord. Thank you so much again for your feedback! We hope to see you again. Vernita, Customer Relations Manager

November 01, 2021

Chris Haynes always does a terrific job with my family’s cars. Great advisor to provide honest car advice. More

by tyler24miller24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review. We look forward to your next service visit with Chris Haynes. Vernita, Customer Relations Manager

November 01, 2021

The people over here treat you like family. Very personable and genuinely want to help you. Also, very clean and pleasant to be at. More

by panzers14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Larson, Justin Dreyer
Nov 02, 2021 -

Hendrick Toyota Concord responded

We're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Vernita, Customer Relations Manager

November 01, 2021

Ryan did an amazing job helping me out the other day! Could not have been any easier! More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars, Ben. We look forward to your next service visit with Ryan Cawley. Vernita, Customer Relations Manager

October 31, 2021

Best and fastest service I've even had Chris always takes good care of me More

by Qtroung0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, April Knabbe, Jay Moore, Travis Morton, Justin Dreyer, Eddie Mojica
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the review. We appreciate your business. Vernita, Customer Relations Manager

October 30, 2021

Service advisor Abadi Almasri was very helpful and his advises helped to determine what I want. This is my fifth time and I will continue visit this dealership More

by Mahmoud Salem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Abadi Almasri. We appreciate your continued patronage. Vernita, Customer Relations Manager

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