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Audi Brookline - Service Center

Brookline, MA

4.7
362 Reviews

362 Reviews of Audi Brookline - Service Center

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April 23, 2024

I recently had the pleasure of using Audi Brookline for my vehicle maintenance needs, and I was thoroughly impressed. The receptionist/service advisor, Ashleigh was exceptionally welcoming, and exuded prof More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asleigh Cheffro , Renato Andrade
Apr 24, 2024 -

Audi Brookline responded

Emmanuel, it's great to know that Ashleigh and Renato were able to provide you with such a positive experience at Audi Brookline. We appreciate your feedback on our service team!

April 15, 2024

I receive an excellent service in Audi Brookline dealership. Very much appreciate The team and Kevin’s for the work they did. Highly recommend this dealership. Irene More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevins
Apr 16, 2024 -

Audi Brookline responded

Irene, we're delighted to know you had an excellent experience at Audi Brookline. Thanks for recommending us and appreciating Kevin's work!

April 10, 2024

. No problems during visit. Prompt attention. This request for fifteen word is not necessary. On More

by Charles C. Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norl
Apr 11, 2024 -

Audi Brookline responded

Thank you for rating Audi Brookline five stars, Charles! We'll see you next time.

April 06, 2024

Its a great dealer and the service department is great, but its the little things that I dont recieve that adds up kind of annoying me. After paying for a hefty repair for a new vehicle that is a year old More

by ozaanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I aint no snitch
Apr 16, 2024 -

Audi Brookline responded

Thank you for the review. We strive for excellence in all aspects of our service, so it's disappointing to hear that we've left you feeling this way. Your feedback is appreciated and will be addressed with the team. Please accept my apologies for this oversight. Respectfully, Tim Veiga - General Manager - tveiga@herbchambers.com

April 05, 2024

I just had another awesome experience with Audi Brookline Service. I called after losing all air pressure in one of my tires. I was informed that I could continue to drive due to having run flat tires and t More

by gsump473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel. (5 Stars)
Apr 06, 2024 -

Audi Brookline responded

Hi! We're glad to know that our team at Audi Brookline was able to assist you promptly and efficiently, especially Kervens. It's great that your tire problem was resolved within an hour! Thanks for sharing this awesome experience with us.

April 04, 2024

Luis was exceptional. Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sal More

by Mariebrandao
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Apr 05, 2024 -

Audi Brookline responded

Marie, we're delighted to know that Luis and Ahmad provided you with an exceptional experience at Audi Brookline. Thanks for the kind words! Enjoy your new ride.

April 04, 2024

My Audi had a flat tire and the service department at Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. More

by Audi Owner
Recommend Dealer
Yes
Employees Worked With
Athios (manager of service) 4/4/24
Apr 05, 2024 -

Audi Brookline responded

We're glad to know our service department at Audi Brookline was able to assist you promptly with your flat tire. Thank you for trusting us with your vehicle's needs!

April 01, 2024

Convenient. Professional. Excellent service and interaction. Will definitely continue using the service department in the future. More

by ahfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis González
Apr 01, 2024 -

Audi Brookline responded

We're delighted to know that you found our service at Audi Brookline convenient and professional. We look forward to continuing to serve your automotive needs in the future!

April 01, 2024

Very professional, knowledgeable, helpful. I have been your customer since 2003 where I purchased a VW. More

by Naderitom0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlighly
Apr 01, 2024 -

Audi Brookline responded

Hi Tom! We're delighted to know that you've been with us since 2003 and had a positive experience at Audi Brookline! We appreciate your loyalty and look forward to continuing our service for many more years.

April 01, 2024

Quick, friendly and efficient for service. This is my Audi dealership of choice. I would recommend to anyone. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Apr 02, 2024 -

Audi Brookline responded

Jonathan, we're glad to be your Audi dealership of choice and appreciate the recommendation! Take care and we'll see you next time here at Audi Brookline!

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