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Herb Chambers BMW of Boston

Boston, MA

4.7
2,143 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,143 reviews

January 04, 2017

Great buying experience Great first time buying experience, Silvano was great with the whole buying process. Took the car for a test drive, and fell in love right there. More

by Fcabral106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvano Gomes
Jan 05, 2017 -

Herb Chambers BMW of Boston responded

Thank you! We are so happy to know Silvano was able to accommodate your needs during your visit and provide you with an enjoyable experience. We wish you many miles of happy driving in your new BMW. Happy New Year! Melissa Steffy, General Manager

December 30, 2016

Omar at BMW is great I went there to browse at cars. While I was there a salesman, Omar approached us and asked if we needed help, "I told him we were just looking." He le More

by Maria Marroquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 30, 2016 -

Herb Chambers BMW of Boston responded

Thank you, Maria, for taking the time to write this review. Omar's commitment to excellence is always in the forefront and I’m so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 22, 2016

New i3! Ahmed helped me move from an X3 to an i3. Got a fair price and excellent service, The dealer, Herb Chambers, was very reasonable too. They didn't chan More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Allsopp
Dec 22, 2016 -

Herb Chambers BMW of Boston responded

Thank you! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Ahmed and Aaron. We appreciate your business and look forward to serving your automotive needs for many more years to come! Happy Holidays, Melissa Steffy, General Manager

December 18, 2016

My new BMW 330e Evety time I come to Herb Chambers of Boston I feel good. Besides everything that a top dealership has to aim at, this place is driven by individuals More

by minko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Herb Chambers BMW of Boston responded

Thank you so much. It is so great to know that Ahmed provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and I'm happy to know that he provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! Melissa Steffy, General Manager

December 17, 2016

The best 'no pressure' dealership. I have bought several cars from Sheraz Sheikh. He is very honest, freindly and he ALWAYS delivers on time. Most of my deals have been over the phone a More

by ammanali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2016 -

Herb Chambers BMW of Boston responded

Thank you! Our primary concern is delivering flawless customer service and I'm happy to know that Sheraz provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come. Happy Holidays! Melissa Steffy, General Manager

December 05, 2016

First time leasing experience made seamless!! Jason came strongly recommend from a frequent BMW buyer. It makes sense why! Jason made the whole process very comfortable, taking the time to answe More

by edon88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rocco O'Brien
Dec 05, 2016 -

Herb Chambers BMW of Boston responded

Thank you! It is so kind of you to compliment Jason and Abdou. We strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here to assist. Best, Melissa Steffy, General Manager

December 01, 2016

Zach Laub Was helped by Zach Laub purchasing my new ride. Very helpful and more importantly very clear and detailed when it comes to helping this customers out More

by Thamrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Laub
Dec 01, 2016 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your recent experience with Zach! Zach is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager

November 17, 2016

Went in for one car, came out with two! Zac Laud was awesome. I came in with my wife and kid to replace our aging CRV and Zac was not only at tentative to our needs in a car but also what we More

by Alexbuller27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Laub
Nov 17, 2016 -

Herb Chambers BMW of Boston responded

Thank you, Alex, so much for sharing this with us! We're so glad that you and your family had such an enjoyable visit. We appreciate your comments about Zac and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Melissa Steffy, General Manager

November 10, 2016

Fabulous! Couldn't be any better! I leased a new bmw from Mohammad Mirazimi and his assistant, Sergio Roque, and had an A+ experience! They went above and beyond in every way and I am More

by Alexandra Melignano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Roque, Mohammad Mirazimi
Nov 11, 2016 -

Herb Chambers BMW of Boston responded

Thank you, Alexandra, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Mohammad and Sergio. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager

November 02, 2016

I had my 4th car leased which is a Honda CR-V and I'm happy! I would like to thanks Sam Desroches, who is Sales man an leasing consultant for being nice and patient with me. I had a hard time to choose the right More

by Rosangela Piazzarolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Desroches
Nov 03, 2016 -

Herb Chambers BMW of Boston responded

Thank you, Rosangela, for taking the time to write this review! We value your business and we look forward to doing business with you again. Best, Melissa Steffy, General Manager

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