Back

Herb Chambers BMW of Boston

Boston, MA

4.8
2,388 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Contact Dealership

1168 Commonwealth Ave

Boston, MA

02134

Directions

By Type

Showing 2,388 reviews

August 16, 2023

They sold me a certified used car which was supposed to be in good shape, but at the moment of delivery, I realized the sunroof was broken. However, they are now fixing it, and gave me a replacement car in More

by cristocorreae
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Herb Chambers BMW of Boston responded

We appreciate your understanding and patience as we work to resolve the sunroof issue on your certified used car. It's great to know that you're satisfied with our service at Herb Chambers BMW of Boston so far, despite this initial hiccup. Thanks for sharing!

August 16, 2023

After drop off, a lift ride was ordered within 5 minutes to take me to my next destination. I dropped off my vehicle for a service "check up" which was done promptly and entailed a nice clear video to sum More

by Anthnymartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Colon
Aug 17, 2023 -

Herb Chambers BMW of Boston responded

Anthony, we're glad to know that you appreciated the prompt service and clear communication during your visit at Herb Chambers BMW of Boston. Thanks for sharing your experience!

August 14, 2023

Brought my vehicle in for one service and ended up having to have additional services completed. Service Advisor Samik was very patient in answering all of my questions as well as going above and beyond to More

by HIqDXvm3yiFehNyoKbiwKnR5xEkHcN3N/szFbPliOng=
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Aug 15, 2023 -

Herb Chambers BMW of Boston responded

We're glad to know that Samik was able to assist you with your vehicle's needs at Herb Chambers BMW of Boston. It's always our goal to provide thorough and patient service. Thanks for the positive feedback!

August 10, 2023

Service advisor Samik is very responsive,and communicates very well will definitely go back thanks for your patience and services More

by howie1608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik shahi
Aug 11, 2023 -

Herb Chambers BMW of Boston responded

We're glad to know that Samik provided you with excellent service at Herb Chambers BMW of Boston. We appreciate your feedback and look forward to seeing you again!

August 10, 2023

Great service experience with Samik, seamless process to drop off my car for scheduled service. More

by archaea_oxen0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik.
Aug 10, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the positive review! We're happy to hear that the Great service experience by Samik at Herb Chambers BMW of Boston. We'll see you again. Safe travels!

August 09, 2023

Efficient, friendly, and large viewable inventory. Pricing is good, including fair trade-in offer, and the whole experience was remarkably hassle-free More

by cmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Herb Chambers BMW of Boston responded

We're delighted to know you had a hassle-free experience with us at Herb Chambers BMW of Boston! We strive for efficiency and fairness in all our dealings. Thanks for your review, we appreciate it!

August 08, 2023

Thank you David Torres. He really gave us a lot of options on purchasing a 2024 mini Cooper. It goes to show how important ones credit score is More

by P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David lopez, mark Ravin
Aug 08, 2023 -

Herb Chambers BMW of Boston responded

We're glad to know that David was able to provide you with plenty of options for your 2024 Mini Cooper purchase at Herb Chambers BMW of Boston. The credit score is indeed crucial in these situations! Thanks for the review and enjoy your new ride!

August 08, 2023

Thank you so much David for helping me out purchase my first car ever. It’s a 2024 mini Cooper four-door hardtop sport version. You made the transaction seamless and painless. And you gave us all of the p More

by P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the 5-star rating! We're delighted to hear that David was able to assist you in purchasing a new car at Herb Chambers BMW of Boston and made it smoothly. We'll see you again. Enjoy your new car!

August 08, 2023

Manos were very attentive and explained everything clearly and in details. The car arrived 1 month early, so I am very happy. I would recommend Manos to anyone who wants to buy a new BMW in the Boston More

by Kelvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manos
Aug 08, 2023 -

Herb Chambers BMW of Boston responded

Hey Kelvin, it's great to hear that Manos and our team provided you with a detailed and efficient service. We'll see you again. Enjoy your new BMW!- The Herb Chambers BMW of Boston Team

August 05, 2023

Great experience at Herb Chambers Boston BMW. I bought a used car from the salesman Abdou. Abdou Merheb was poilite, professional and very knowledgeable. He represented Herb Chambers well. More

by sshipley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk people, Naia, Tanika (spelling?) and manager Katie George
Aug 07, 2023 -

Herb Chambers BMW of Boston responded

Hey Shipley, thank you for your positive feedback! We're glad to know that Abdou provided you with a great car-buying experience at Herb Chambers BMW of Boston. Thank you for choosing us! Enjoy your new ride!

...
46
...