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Herb Chambers Chrysler Jeep Dodge RAM FIAT of Danvers

4.4

389 Lifetime Reviews

107 Andover St , Danvers, Massachusetts 01923
Call (978) 774-8840

Top Reviewed Employees

Vito Scavo, Sales & Leasing Consultant , Herb Chambers Chrysler Jeep Dodge RAM FIAT of Danvers

Vito Scavo

Sales & Leasing Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
William  LaFlash, Sales Manager, Herb Chambers Chrysler Jeep Dodge RAM FIAT of Danvers

William LaFlash

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Chiavaras, Sales & Leasing Consultant, Herb Chambers Chrysler Jeep Dodge RAM FIAT of Danvers

John Chiavaras

Sales & Leasing Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lewis Silvano, Sales & Leasing Consultant , Herb Chambers Chrysler Jeep Dodge RAM FIAT of Danvers

Lewis Silvano

Sales & Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 02, 2019

"Incompetent repair work"

- Jeepman

Never in all my years of dealing with Chrysler and Jeep dealerships have I ever come across such poor workmanship. Not only did they charge a great deal of money for a repair but the problem never was fixed. Even after repeated attempts by the dealership and service people to solve the problem. The issue was never resolved . They had The Jeep for weeks and never could fix it. I bought my first Chrysler product when I was 22 years old . My family and I all continued to buy Jeeps and other Chrysler products through the years. I’m retired now and have been for a few years .It seems the incompetence level of workmanship is incredibly bad. I will not be buying anymore vehicles from Chrysler since I have lost all faith in them. They obviously can’t fix their own products.

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Employees Worked With

I can’t tell you how disappointed I am with this dealership.

December 27, 2018

"A Bad Experience"

- Carperson

Called to find out if price on line was with the 0% financing and was told it did. Went to the dealership to buy the car, got there and was told that wasn't the case. I stayed, was told by Ishmail the salesperson who couldn't stop texting while talking to me, that he would get a price from the manager. Waited for 35 minutes, nobody came back. I walked out to the manager yelling "I have your price" behind the desk. It was day before Christmas, nobody in dealership. I had a checkbook ready to buy and they apparently didn't care if I sat there all day. If you want the typical BS that car dealers give clients ("let me check w/ my manager, you can wait all day") then this is the place for you. I wasn't shopping, I was buying and they couldn't be bothered.

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Employees Worked With

Ismael Briceno
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

December 27, 2018

"console screen display/Radio will not turn off"

- Adrienne

I went to get out of my car this morning to go into work and when I turn the car off and the opened the door the radio/console (UConnect) display did not turn off. I started the car again, put it into gear, tried that and it was still on. Called the dealership because I was worried about the battery dying during the day while I am at work. They confirmed that the batter would die. And told me they could not get me until 1/14/2019, today is 12/27/2019. So as an alternative, I was told to go under the hood and disconnect the battery to reset the radio. Well, they forgot to mention a few things, like where the battery was, the tools I need to disconnect it and I need to be very strong and tall. I got a co-worker, went to our facilities department (to borrow tools) - spent a half hour under the hood in 20 degree weather. We disconnected the battery, the car was dead, no lights, no horn, could not be started - however, the radio display was still ON. Disconnected the power the fuse box, car was dead screen was still ON. Called the dealership back and they could not offer any help. I was told to drop if off as an emergency and they would try to get to it over the next 2 weeks. I would be left with no car for 2 weeks or for however long. I was told this is because they only have 3 techs working because of the holidays - so I am paying the price for them being understaffed. Meanwhile - my fabulous coworker found on the internet that this is a very common problem and all you have to do is hold the mute and power button down for 5 seconds and let go and the system resets - and that worked the screen is no off with zero help from the place I bought it and have had it serviced for the last 3 years. What an epic disappointment.

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Employees Worked With

Ray O, the director and another Ray, i didn't get his last name.

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Photos & Amenities

  • Free Car Wash w/service
  • Free Popcorn
  • Friendly Smiling Faces
  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Flat Screen Television
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Valet Parking
  • Vending Machines
Herb Chambers Chrysler Jeep Dodge RAM FIAT of Danvers, Danvers, MA, 01923